
Hempstead Ford Lincoln
Hempstead, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Best Experience This is the first new car I have ever owned. My experience with the sales department was incredible. Kim was so great. She listened to every concern I This is the first new car I have ever owned. My experience with the sales department was incredible. Kim was so great. She listened to every concern I had. She new since I was young and it was my first car that getting the financial approval would be a challenge but that never stopped her. She worked so hard and with the help of the owner the deal was done. I am driving in style now and so grateful to everyone at Hempstead Ford. Joseph F. More
Car buying isn't hard here! Had a wonderfuil experience and bought my first Ford car in years. Very satisfied with my sales rep and teh entire staff there! I would highly recom Had a wonderfuil experience and bought my first Ford car in years. Very satisfied with my sales rep and teh entire staff there! I would highly recommend to anyone in the area interested in a new car. More
service timely clean efficient punctual ,,anthony service manager excellent and andrea smith smooth excellent all around,,also took care of all my recall need timely clean efficient punctual ,,anthony service manager excellent and andrea smith smooth excellent all around,,also took care of all my recall needs without me even mentioning it More
Outstanding Service Bought my wife's Ford Escape in for its first service since she bought the car from Hempstead Ford last year. I highly recommend this dealer because Bought my wife's Ford Escape in for its first service since she bought the car from Hempstead Ford last year. I highly recommend this dealer because she got a fantastic deal on the car and now, after experiencing the Service Department, I can say they have both ends covered. It is hard to beat great price and professional service. In fact, I looked at the showroom vehicles this morning and I am thinking about buying another car from them. If you do have the need to get service from Hempstead Ford, ask for John Bennett. He doesn't give you the typical service rep BS and ask for JC Crescenzo on the floor if you are looking for a great deal. You won't be disappointed! More
Great service Grace was very helpful, friendly, and made me fall in love with my 2016 Escape!! She helped me in all aspects of this process, as it was my first time Grace was very helpful, friendly, and made me fall in love with my 2016 Escape!! She helped me in all aspects of this process, as it was my first time leasing a car. Thanks Grace!!! More
Felt like family My sales person at Ford was Kim Valente. She was amazing. I felt so comfortable with her. Kim answered all of my questions, she was not pushy like a l My sales person at Ford was Kim Valente. She was amazing. I felt so comfortable with her. Kim answered all of my questions, she was not pushy like a lot of sales people that I have come across. I felt like I was talking to a family member while I was buying a new car. I will tell all of my family members who need a new car to go see Kim and Hempstead Ford. Kim is just a sweet amazing and knowledgable sales person. More
Best Car-Buying Experience By Far! We just leased a 2016 Lincoln MKC from this dealership and our experience was completely outstanding! Evan Boucaud, our salesman was fantastic! He was We just leased a 2016 Lincoln MKC from this dealership and our experience was completely outstanding! Evan Boucaud, our salesman was fantastic! He was kind, patient, thorough and professional. Each of the salespeople and staff members - reception etc., were friendly and helpful. From the moment we walked in the door, we were made to feel as if our business was important. The vehicle is amazing too. We honestly could not be happier with the entire transaction. We would (and will) highly recommend HFL to anyone looking for a new car or truck. More
The Best Ever. Hempstead Ford Lincoln is the best. Hands down. From Sales to Service and beyond, They stop at nothing to give you the best deal and make you feel lik Hempstead Ford Lincoln is the best. Hands down. From Sales to Service and beyond, They stop at nothing to give you the best deal and make you feel like family. I am so happy I found Kim in Sales and Maria in service. Do yourself a favor and go to Hempstead Ford. You will not be disappointed! More
Generally okay but did have several unpleasant experience. I have used this place to service my fleet vehicle for 2 years now, used to like it a lot, but recently experienced some off experience. The always I have used this place to service my fleet vehicle for 2 years now, used to like it a lot, but recently experienced some off experience. The always good: Staff are friendly, Nice waiting area. Easy to make appointment The not so good: There was one time that the service report says checked and topped all fluids, but just one week later, I got a alert saying window wash fluids empty, I had to stop by some autopart stores and fill it myself. The alert disappeared and never showed up again after refilling so I knew it was not due to leaking. Apparently they didn't check it but they said they did, which made me wonder what else on that multipoint inspection list or other service items that they hadn't done but claimed that they did. There were some other times that they brought the wrong vehicle and made me wait for at least 30 minutes after service. I understand that they could be busy, but some times for small stuff like oil change plus state inspection plus replacing the plastic piece in the trunk door, they had me rent a car for two days as they couldn't finish it same day! Then I had my USB audio system not working, they also made me rent a car as their electrician was not on side and would not be back that day!?!? They don't cover loaner car as my car is a fleet. But that Enterprises car rental is a nightmare!!! They are constantly on the phone and ignoring customers on the counter, EVERY single times I was there I had to wait for at least 2 hours including pick up time before I can finally drive the rental car out. Had this dealership been more efficient, I could have saved all this trouble. More
So Far So Good This was our first Ford purchase & first time visiting this Dealership. Everyone was pleasant, courteous and professional. J.C. Crescenzo did not wast This was our first Ford purchase & first time visiting this Dealership. Everyone was pleasant, courteous and professional. J.C. Crescenzo did not waste our time. He was efficient & responded to our questions knowledgeably. He was a pleasure to deal with. More