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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

March 27, 2016

Salesman John Bertolucci was extremely helpful and patient. He noticed my apprehension with the new technology. He patiently explained and demonstrated the new technology in my Ford Focus Titanium so I wasn't More

by AB, new Ford owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bertolucci, Paul D'Amato
Mar 28, 2016 -

Hempstead Ford Lincoln responded

Welcome to the Ford family! We greatly appreciate this kind review, and we're pleased to hear that John gave you such great service. Enjoy your new Titanium, and we look forward to seeing you again!

March 26, 2016

Friendly and courteous From the moment I arrived for my scheduled service appointment until the time I departed, I was assured by my service advisor, Karen W. that all sche More

by jgthegreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Mar 28, 2016 -

Hempstead Ford Lincoln responded

Thank you very much for your loyalty and appreciation! Karen is an integral part of our success, so we're very pleased to hear that she has made your experiences with us so memorable. Your kind review is much appreciated!

March 25, 2016

Factory Maintenance The factory maintenance service we received from the service department was outstanding. In particular Karen W., service advisor, was extremely profes More

by Chas0215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Mar 28, 2016 -

Hempstead Ford Lincoln responded

Thank you for taking the time to write this great review! Karen is renowned for demonstrating exceptional customer service, so we're very glad that she was able to accommodate you so well.

March 24, 2016

Friendly and professional service I have been dealing with Karen Wonderlich for service of my F 150 and my wife's Focus. easy drop off , Informed vehicle history and friendly relia More

by Jeff Wax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wonderlich
Mar 24, 2016 -

Hempstead Ford Lincoln responded

Jeff, thank you for taking the time to write this thoughtful review! Karen is an asset to our service department, and we're happy to hear that she has been giving you and your wife exceptional customer service. We look forward to seeing you again!

March 24, 2016

Excellent service I have had my Ford Escape for 2 years and am very satisfied with the car and the excellent care given on every service. From the time that you drive More

by Zambia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Mar 25, 2016 -

Hempstead Ford Lincoln responded

We're so pleased to hear that you're enjoying your Escape! And we're glad that Karen gave you such great service. As an integral part of our team, she's a major contributor to the success of our dealership. Thank you for this fantastic review, and we look forward to seeing you again!

March 22, 2016

Service experience Just recently I was overdue for an oil change. Called the service department and they fit me in to there tight schedule. My service writer Karen was More

by Steven Frigand
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Mar 23, 2016 -

Hempstead Ford Lincoln responded

Steven, your kind review is much appreciated! We're so happy that you're content with our service, and we'll be sure to pass this along to Karen.

March 22, 2016

needed drivers side door handle repaired on Lincoln mkz The car was taken in as per appointment made .Arrived at about 9:45 Am and was on our way by 11:00 AM The door works fine now many thanks More

by the B'S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen wunderlich, Dina Vella
Mar 22, 2016 -

Hempstead Ford Lincoln responded

We're very glad we were able to assist you in such a timely manner, and that you took the time to write this great review and let us know. It was our pleasure, and we hope to see you at the dealership again soon!

March 21, 2016

Grace is a fantastic saleswoman Grace really help me get the exact car that I wanted. She made the whole process of car buying very easy. Would definitely come and buy a car from G More

by jgentilella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Mar 21, 2016 -

Hempstead Ford Lincoln responded

We're so glad that Grace was able to give you such great service! Thank you for this fantastic review, and we look forward to seeing you again!

March 21, 2016

New Lease What a great experience at Hemptead Ford. i have been leasing for over 20 years . Evan made it hassle free. no hidden fees no surprises. very happy. More

by rubyred1car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Boucaud
Mar 22, 2016 -

Hempstead Ford Lincoln responded

We're very pleased that you had such a great experience with us, and that Evan gave you such great service! Thank you for taking the time to write this nice review, and we look forward to seeing you again.

March 20, 2016

Excellent Service I have been bringing my vehicle to Hempstead Lincoln Ford for all its service needs since I purchased my car there back in 2009. The service is excel More

by JMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Mar 21, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for your loyalty, and of course this fantastic review! We're very pleased that Charlie has given you such great service and we look forward to serving you again soon!

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