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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

April 02, 2016

Outstanding My advisor was Karen who greeted me with a smile just needed an inspection, she even asked if I wanted a loaner car. She told it would be about 45 More

by Lady jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berto, Karen sales
Apr 04, 2016 -

Hempstead Ford Lincoln responded

Thank you for this wonderful review! We're so glad that Karen was able to give you such great service, and we look forward to seeing you again.

April 02, 2016

Top Notch Service An unforeseen event caused us to seek out a new car. Our experience with this dealership was wonderful. They took all the stress out of car buying. More

by Christine R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Crescenzo
Apr 04, 2016 -

Hempstead Ford Lincoln responded

Christine, we truly appreciate this awesome review! We're very pleased that we were able to provide you with a stress-free car-buying experience, and we look forward to seeing you again!

April 02, 2016

Lowell Forman I have done business with Lowell Forman for 11 years and never been more satisfied with service and customer service. He is like a family member and t More

by sal71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowell Forman
Apr 04, 2016 -

Hempstead Ford Lincoln responded

Sal, thank you so much for your loyalty and continued patronage! Lowell is as much a part of our family as our customers, so we're pleased that you recognize our efforts to treat you as such. Your review was much appreciated!

April 02, 2016

Karen wunerlich is awesome As always Karen was a pleasure to deal with. , made my experience of getting new tires for my MKX a pleasure and even offered me a loner for the day More

by Cecpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen wunderlich
Apr 04, 2016 -

Hempstead Ford Lincoln responded

We're very happy that you had such a great experience with us! Thank you for this wonderful review, and we'll be sure to pass along your kind words to Karen.

April 01, 2016

Excellent Experience Our experience at this dealership was great, from the receptionist, to the sales person, to the manager. We weren’t swarmed when we walked in like ot More

by Gina A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Valente
Apr 04, 2016 -

Hempstead Ford Lincoln responded

Gina, we're so pleased to hear that you had a great car-buying experience with us! Thank you for this fantastic review, and we look forward to seeing you again.

March 31, 2016

Minimal Wait Time for Routine Maintenance I brought my car in today for routine maintenance. John Lydon is the person in the Ford Service Department that helps me, and he's always pleasant an More

by Repeat Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lydon
Mar 31, 2016 -

Hempstead Ford Lincoln responded

We sincerely appreciate this nice review! Thank you for taking the time to write it, and for your patronage. We look forward to seeing you again!

March 31, 2016

Service Call Courteous, timely and efficient. Arrived on time and was treated as a valued customer. Even though car was under warranty, I did not feel I was given More

by roadguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen W
March 30, 2016

Evan for president Best car salesman that I've ever done business with. He is professional and courteous. Hes a good guy. Hiring him was a good move by your company..... More

by Tonyltone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Vella
Mar 30, 2016 -

Hempstead Ford Lincoln responded

Wow, thanks for this awesome review, Tony! Evan will be so pleased to hear that you were happy with his service. Evan for president, indeed!

March 28, 2016

Great service experience Worked with Service Advisor Charles Durante -- he was efficient, professional, and responsive, and had me back in my car in less than 24 hours. Great More

by huntsallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Mar 29, 2016 -

Hempstead Ford Lincoln responded

We sincerely appreciate this wonderful review! Charles is a vital contributor to the success of our dealership, so we're pleased that your experience with him was a great one.

March 27, 2016

Happy to have my car back i100% I have leased a Lincoln/mercury for at least 15 to20 years. I previously dealt with the dealer in Port Washington and because of the service center More

by Cathy matteo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Mar 28, 2016 -

Hempstead Ford Lincoln responded

Cathy, we're so glad that you have been with us so long. Your loyalty is greatly appreciated, as is this amazing review! Thank you for taking the time to let us know that we're doing a good job, and we'll be sure to pass along your kind words to everyone here!

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