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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

May 09, 2016

Excellent service Customer friendly. Efficient. The service neck who took the mileage from the car recognized me as a previous customer and asked about me. Mr. Durante More

by meh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Durante,Charles
May 10, 2016 -

Hempstead Ford Lincoln responded

Thank you for taking the time to write this great review! We'll be sure to pass along the kind words to Charles, and we look forward to seeing you again.

May 09, 2016

Heated Seat Repair Heated seats were not working and I was give a road home. When Charlie found out he would need to keep the car overnight, I was given a loaner car. W More

by Robert Rosenthal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante and Manny
May 10, 2016 -

Hempstead Ford Lincoln responded

Robert, we're very pleased to hear that you had such a good service experience with us! Thank you for taking the time to write this nice review, and we'll be sure to pass along the kind words to Charles.

May 06, 2016

Service dept I recently brought in my car for service and all I have to say is that Karen Wunderlich the service advisor was great in taken care of us. She had a l More

by Edge owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
May 06, 2016 -

Hempstead Ford Lincoln responded

Joanne, we're extremely grateful for this amazing review! It was a pleasure to serve you, and we hope to see you again soon.

May 05, 2016

very pleasant , everything went very smooth , karen is alway when i go for service i always try to use karen as my helper , she is always helpful , very quick , knows what you need for service and always very fr More

by 3209zero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
karen in service office
May 06, 2016 -

Hempstead Ford Lincoln responded

We're very grateful for this great review! Karen is a definitely an exemplary member of our team, and we'll be sure to pass along the kind words.

May 05, 2016

Extremely pleasant Excellent service. Staff knowledgeable & courteous. Work performed was on the mark. Service was prompt & card was ready before the estimated time. More

by mep510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
May 06, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to write this incredible review! It was a pleasure to serve you, and we look forward to seeing you again.

April 30, 2016

Easy efficient service Always a pleasure to Bing my care in for what would otherwise be a tedious task. No pressure for unnecessary service items, just very friendly efficie More

by Greerso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
May 02, 2016 -

Hempstead Ford Lincoln responded

Thank you for taking the time to write this great review! We appreciate the kind words and look forward to seeing you again.

April 29, 2016

family The staff is great they show interest and care for everyone who comes in i will continue to visit and will recommend family and friends More

by Ellis Pershay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace
Apr 29, 2016 -

Hempstead Ford Lincoln responded

Ellis, thank you for this wonderful review, and the generous recommendation! Hope to see you again soon.

April 28, 2016

Great Service I have had a great experience with this dealership since I bought my car two years ago. Most recently, I had my car service and Karen Wunderlich did More

by fordfiestaQNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Apr 29, 2016 -

Hempstead Ford Lincoln responded

We're so pleased that Karen gave you such great service! Thank you for your loyalty, and for this fantastic review. We look forward to seeing you again.

April 25, 2016

Excellent Service at Hempstead Ford Lincoln It is a pleasure to deal with Hempstead. Karen Wunderlich is always pleasant and makes the process smooth and easy. The waiting room is clean and co More

by Ed - Mineola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Apr 25, 2016 -

Hempstead Ford Lincoln responded

Ed, thank you for this very nice review, and we look forward to seeing you again!

April 25, 2016

Thank You Karen W. I'm new to Hempstead Ford and I'm impressed with the service provided and the waiting area. From past experience servicing your car can be trying and More

by Metricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Hempstead Ford Lincoln responded

We're very pleased that your visit with us went so well! Thank you for this nice review, and we look forward to seeing you again.

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