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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

November 02, 2016

Best customer service Charlie Durante is so professional. He consistently provides the best customer service He is also highly efficient and knowledgable. He is always very More

by Deb555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Nov 02, 2016 -

Hempstead Ford Lincoln responded

Thank you very much for your kind words about not only our service department but also Charlie D. our service technician. Thank you for sharing that Charlie always has an excellent line of communication with you when you visit the service department and is always so helpful with everything. We look forward to seeing you back soon!

October 31, 2016

Excellent Experience I have leased Ford SUVs for over a decade now from this dealer and have received great service from sales and service depts. This October I went in to More

by alan88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowell Forman
Nov 01, 2016 -

Hempstead Ford Lincoln responded

Hello, Alan! Thank you for sharing your kind words about our dealership. Our goal is to get you the best vehicle for the best price, and it is great to hear that your new 2017 Ford Escape is a great fit for you! We look forward to working with you again in the future!

October 31, 2016

Embedded modem Charlie Durante took care of replacing the embedded modem while my car was being autobutlered. I received a loaner car because I had to get to a wake More

by Robert Rosenthal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Nov 01, 2016 -

Hempstead Ford Lincoln responded

Thank you, Robert, for sharing your story of how efficient and caring the service department was when you came in to have your embedded modem replaced. We truly believe that customers come first, and that goes for the service department as well as the sales staff in the showroom. We appreciate the 5-Star rating you gave us also. Thank you again, and we look forward to seeing you back soon!

October 31, 2016

Easy ,convenient no pressure sale. Purchased a 2014 Ford Fusion SE CPO. Stan Peddle was the salesman. Easy no pressure transaction and a very convincing test drive sold me. on this pu More

by Jacky
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Pedddle
Nov 01, 2016 -

Hempstead Ford Lincoln responded

We want to thank you, Jacky, for your customer loyalty, as this is your second vehicle you purchased from our dealership! Congratulations on your new 2014 Ford Fusion SE CPO! Thank you also for your kind words regarding your salesman, Stan P. We will be sure to let him know how his interaction with you made your car buying experience so stress-free that it was one of the reasons you keep coming back! We look forward to seeing you again soon.

October 29, 2016

Painless Experience / Long Time Customer Have been a customer for many years over several vehicles. This time, as always, I received prompt attention (despite not having a service appointment More

by SatisfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, Charles
Nov 01, 2016 -

Hempstead Ford Lincoln responded

Thank you for sharing your positive experience you had at our dealership. Your satisfaction is crucial to us, and it is always great to hear that your service was quick, easy and enjoyable. We look forward to seeing you again in the future.

October 26, 2016

Excellent Experience Lincoln's sell themselves and are excellent vehicles. I leased an MKX about 7 or 8 years ago and absolutely loved the vehicle and any service visit a More

by Kerri from Queens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Hesdra
Oct 27, 2016 -

Hempstead Ford Lincoln responded

Thank you so much, Kerri, for such a kind review of our dealership. We are so happy to hear you bought your new MKC here at Hempstead again! Having a great sales representative makes all the difference when buying a car, and Karen H. seems to have made a great impression on you the first time around. Thank you also for recommending us to your family and friends, we sincerely appreciate that. Enjoy your new car, and we look forward to seeing you again soon!

October 24, 2016

Happy customer! I leased my last fusion from another dealer and came to Hempstead this time for a price. Was happy to meet Kim valente who far exceeded my expectatio More

by Scottypips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Valente
Oct 25, 2016 -

Hempstead Ford Lincoln responded

Thank you very much for your kind words about one of our sales staff, Kim V. It's so sweet to hear a customer say that one of our employees is the reason they come to our dealership. We strive daily to show every customer who walks through our doors just how professional, courteous, and respectful we are of them and their time. We are glad to hear you received this treatment! Thanks again and congratulations on your new 2017 Fusion Titanium!

October 18, 2016

Great and very professional Excellent dealership. Dealt with the sales person Grace Dellaratta. She knows her business. She was very professional. I picked out the car I liked an More

by JOSEPH GONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dellaratta, Grace
Oct 21, 2016 -

Hempstead Ford Lincoln responded

Thank you very much for such a positive review of our dealership and our staff. We love when customers relay that their car buying experience was stress-free and issue-free! We will let Grace know how helpful and professional she was when you came in to buy a car. Thank you also for your 5-STAR Rating! We look forward to seeing you again soon! Happy Safe Driving!!

October 18, 2016

helpful; knowlegeble; friendly; and patient GraceDellarattta was extremely patient with my wife and I. She was able to answer all our questions easily and fully. The exact car we were looking fo More

by tony345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellarattla
Oct 21, 2016 -

Hempstead Ford Lincoln responded

We love to hear when one of our Sales Representatives goes that extra mile to make sure the customer is getting exactly what they are looking for in a car. We are also glad to hear Grace took the time to go over all the electronics with you both because they can get confusing and we want you to know everything about the car you are buying. We look forward to seeing you two again very soon!

October 13, 2016

Why I chose Hempstead Ford Lincoln I have never experienced such incredible service in my 35 years of leasing Vehicles. From John Tally in Sales to Charlie Durante in service there are More

by siriusbudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Oct 17, 2016 -

Hempstead Ford Lincoln responded

From all of us here at Hempstead Ford Lincoln, we would like to say Thank You, for your very kind words regarding our dealership and our incredible staff!! We will let both John T. and Charlie D. know just how much they have affected your car buying/servicing experiences. We will keep up the good work and thank you again for such tremendous customer loyalty!!!!

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