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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

January 30, 2017

Professional Yet Friendly Service Appointments that were made, met my schedule. I was always greeted right away and given information needed for my meeting. All questions answered w More

by Fini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Valente
Jan 31, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your positive experiences at our dealership! I will be sure to pass your praises on to Kim!!

January 28, 2017

Awesome Service! Excellent service, neat and clean waiting area. My Service Advisor John was great. He is very professional, friendly and knowledgeable. He explaine More

by Dorothy P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lydon
Jan 30, 2017 -

Hempstead Ford Lincoln responded

Hi Dorothy, Thank you for your review! We pride ourselves on our knowledgeable and thorough staff. I will be sure to pass your kind words on to John! We look forward to seeing you again in the future!

January 27, 2017

The best service! I have been bringing my Lincoln for service to Hempstead Ford/Lincoln for years. The service department is great, they service my car perfectly, and I More

by pby49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wanderlich
Jan 27, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review Hempstead Ford Lincoln! It is so great to hear about all of your stress-free visits to our dealership! We pride ourselves on our knowledgeable and friendly staff that make up our Hempstead family! I will be sure to pass your praises on to Karen!

January 27, 2017

Outstanding Service Hempstead Ford/Lincoln sets the standard for auto service. I'm always greeted immediately by one of their engaging service reps who take the time to f More

by jlampert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Jan 30, 2017 -

Hempstead Ford Lincoln responded

Thank you for sharing your positive experience with the Hempstead Ford Lincoln service department! It is great to hear that you have had so many stress-free visits! I will be sure to pass your praises on to Karen! We hope to continue to exceed your expectations in the future.

January 26, 2017

Great Service I brought my car in for my first regular service appointment. I had a busy day scheduled. Karen got me in and out on time and the service department More

by Steve U.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen
Jan 26, 2017 -

Hempstead Ford Lincoln responded

Hi Steve, Thank you for your high ratings and kind words! I am so glad to hear that you had a quick, easy and stress-free experience with Karen and the service department!

January 26, 2017

Horrible Experience Horrible experience came here to have my car fixed and all they did was come up with excuses. Karen the service agent was very rude and disrespectful. More

by Oscar T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen
Jan 27, 2017 -

Hempstead Ford Lincoln responded

Hello Oscar, Here at Hempstead Ford Lincoln, we pride ourselves on customer satisfaction and aim to make every experience with us a positive one. We also take safety very seriously. As previously mentioned, the tires were replaced because they were unsafe and needed to be changed in order to pass New York State inspection.

January 21, 2017

Awesome Service Karen Wunderlich What a gem! Funny, personable and a pleasure to work with. Was very helpful and organized my repair and a loaner to get me back to More

by verrico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 23, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your positive experience at the dealership! It is great to hear that you had a stress-free visit. I will be sure to pass your kind words on to Karen!

January 21, 2017

Excellent sales experience! I am delighted I went to Hempstead Ford to lease my new 2016 Edge! Kim Valente and the whole staff were so helpful and experienced. I didn't feel pres More

by Alex A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Valente
Jan 23, 2017 -

Hempstead Ford Lincoln responded

Hi Alex, Thank you for sharing your experience at Hempstead Ford Lincoln! We pride ourselves on our pressure-free atmosphere, so it is wonderful to hear that you had a stress-free visit. I will be sure to pass your kind words on to Kim! Congrats on the new 2016 Edge!!

January 18, 2017

Second to none I have owned Mercedes and BMW but neither of them compare to the service I get at Hempstead Lincoln Ford. Especially Karen Wunderlich she is so pleasa More

by Jems6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 19, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your positive experience here at Hempstead Ford Lincoln! We pride ourselves on our knowledgeable staff and stress-free atmosphere that you can't get anywhere else! I will be sure to pass your praises on to Karen. We are so happy to have you as a part of the Hempstead Ford Lincoln family! Congrats on the new ride(s)!

January 18, 2017

Best service team Karen is one of the best service advisors I've ever met, giving you a feeling of comfort and confidence in the work that will be done. I trust no one More

by dimitri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 19, 2017 -

Hempstead Ford Lincoln responded

Hi Dimitri, Thank you for sharing you kind words about Karen! We couldn't agree more! I will be sure to pass your praises on to her!

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