Hempstead Ford Lincoln

Service in a snap and a smile! I had a problem that I needed service I did not have an appointment yet I came in late on a Saturday afternoon about an hour or so before the service I had a problem that I needed service I did not have an appointment yet I came in late on a Saturday afternoon about an hour or so before the service hours were over I was in and out in 20 minutes. They were courteous efficient and very dedicated to solving my problem and they did thank you Hempstead Lincoln Ford. Now I know why I always go back when I need another vehicle. More

Service above, beyond and then some I've leased and bought a number of vehicles from Hempstead Ford Lincoln, and the purchase experience has been fine. Service, though, deserves a specia I've leased and bought a number of vehicles from Hempstead Ford Lincoln, and the purchase experience has been fine. Service, though, deserves a special commendation. Recently, Ford required a modem swap for the MyFordMobile telematics system in my 2015 C-MAX Energi to keep working (due to an AT&T network change). I had the work done on November 8-9, 2016, but like many other owners around the country, I have been unable to properly use MyFordMobile since then. My service coordinator at Hempstead Ford Lincoln, Juan Toro, has been diligent in helping me work through the problem with Ford and obtain accurate information on why this wasn't working properly. Last week, we both learned that unfortunately, when Ford first announced the swap, it specified the wrong modem for installation. Today, Mr. Toro and his repair team were finally able to receive and install the correct modem from Ford. The service was done quickly and well, and I'm back up and running again! More

Wizard Dennis Young and Angel Maria Almeida Mechanic Dennis Young is a wizard. Service adviser Maria Almeida is an angel. 20 years ago Dennis worked on my parents Lincolns at Port Motors, the Mechanic Dennis Young is a wizard. Service adviser Maria Almeida is an angel. 20 years ago Dennis worked on my parents Lincolns at Port Motors, the Port Washington dealership that closed long ago.. I moved to Florida. My parents became ill and I moved back to NY to care for them. It was difficult to find Dennis but I did. The first experience I had with Dennis 20 years ago was the new Lincoln kept shutting off while driving and no one could figure out what was wrong. We spent a lot of money, but no one could figure out what was wrong. I asked for the best mechanic and they said Dennis was the best. Dennis looked at it for a few minutes and said it was a bad egr valve, a part that costs about $2. I have many other stories like this about Dennis. After that day, no one touched my parents cars or my cars except Dennis. When I found Dennis at Hempstead Ford Lincoln, there were a few service advisers who I wont name, but were not good. I was mistreated so badly by some of the service advisers, even though Dennis was there, I was thinking about going somewhere else. Manager Doug Curtis referred me to Maria Almeida. Maria is an angel. Maria arranges appointments exactly when I want them. Maria knows what I want done to my car, so I dont even have to ask. She knows. If I ask Maria something, she understands completely and immediately. Maria returns calls usually within 15 minutes if for some reason she doesnt pick up here phone, which most of the time she does. Maria is happily married--no surprise. More

Have been getting my cars for years at hempstead ford would I give Hempstead ford a 12 rating the sales departmenet goes above and beyond to make your experience wonderful and they succeeded service also succes I give Hempstead ford a 12 rating the sales departmenet goes above and beyond to make your experience wonderful and they succeeded service also successful buy or lease you will not be disappointed More

TIRE EMERGENCY I MADE AN APPOINTMENT FOR A TIRE EMERGENCY AND KAREN TOOK CARE OF EVERYTHING KAREN EVEN HAD MY BATTERY CHECKED AND FOUND IT NEED TO BE REPLACED VERY H I MADE AN APPOINTMENT FOR A TIRE EMERGENCY AND KAREN TOOK CARE OF EVERYTHING KAREN EVEN HAD MY BATTERY CHECKED AND FOUND IT NEED TO BE REPLACED VERY HAPPY WITH EVERY VISIT TO HEMPSTEAD More

It has been great from my purchases to the service I have re I have been so pleased with the help I have received. The salespersonnel were great I do have to recommend Maria Almeda for her great service in helpi I have been so pleased with the help I have received. The salespersonnel were great I do have to recommend Maria Almeda for her great service in helping fix my vehicle More

My service advisor I go to Hempstead because Maria Almedia is a great service advisor would recommend her to anyone , she is friendly and knowledgeable she is a pleasur I go to Hempstead because Maria Almedia is a great service advisor would recommend her to anyone , she is friendly and knowledgeable she is a pleasure to deal with More

overall Excellenice THERE SERVICE ADVISERS AND TECHS ARE FANTASTIC AND PROFESSIONAL. VERY HAPPY WITH THERE SERVICE. MARIA ALEMIDA IS FANTASTIC. HAVE NO COMPLAINTS AT ALL THERE SERVICE ADVISERS AND TECHS ARE FANTASTIC AND PROFESSIONAL. VERY HAPPY WITH THERE SERVICE. MARIA ALEMIDA IS FANTASTIC. HAVE NO COMPLAINTS AT ALL. VERRY HAPPY WITH THEM. More

Great car buying experience Being a first time buyer all I knew about buying cars were the horror stories I heard from friends and families. Always feeling like the dealer is try Being a first time buyer all I knew about buying cars were the horror stories I heard from friends and families. Always feeling like the dealer is trying to rip you off and then counteroffers and overall exhaustion. My experience with Frank was nothing like that. He told me all my options and worked with me to get my payments into my budget. He worked with me rather than against me like I have heard. I would definitely recommend this dealership and Frank to anyone who is in the market for a new car. More

Great Service From Great People Hempstead Ford makes the experience of maintaining your car less daunting. Its like your walking in to see your family. They are honest and reasonable Hempstead Ford makes the experience of maintaining your car less daunting. Its like your walking in to see your family. They are honest and reasonable and the free car wash never hurts .My favorite person there is Karen. She is too the point and helps in anyway she can to make your experience go smoothly. I wouldn't go anywhere else. More