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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

February 15, 2017

Service on my 2013 lincoln MKX I have been dealing with this company for 10 years. Charles Durante , his service team ,and everyone I have dealt with there are the absolute best . J More

by chevylt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Feb 16, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for your continued support and loyalty! We are so happy to have you as a member of the Hempstead Ford Lincoln family! I will be sure to pass your praises on to Charles! We hope to continue to exceed your expectations!

February 14, 2017

Very positive sales and service experience Charlie and service team did great job of taking care of my Lincoln MKZ until I recently traded it in for a Ford Fusion energi. Sales experience with More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John berto
Feb 15, 2017 -

Hempstead Ford Lincoln responded

Hello Mike! Thank you for taking the time to review our dealership! Congrats on the new Ford Fusion! I am so happy to hear that your trade-in process was easy and stress-free! I will be sure to pass your praises on to John! We look forward to seeing you again in the future!

February 12, 2017

Great service Karen in the service department is great. She was able to get my car serviced in just a matter of hours and was friendly and knowledgable More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Thank you for your review of our service department! I am so glad to hear that you had a quick and stress-free visit. I will pass your praises on to Karen! We look forward to seeing you again in the future!

February 12, 2017

Great experience My daughter and i leased the Ford Escape from John Berto and Doug Curtis and had an excellent experience dealing with their professional and business More

by Dancer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Congrats on the new Ford Escape! I am so glad to hear that you had a stress-free visit! I will be sure to pass your praises on to John and Doug. We look forward to seeing you again in the future!

February 12, 2017

Excellent Customer Service We recently dropped our Ford Explorer for a routine service visit. Karen Wunderlich helped us. She was friendly, courteous and very helpful. Karen More

by dkny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your positive experience with our service department! I will be sure to pass your kind words on to Karen!

February 11, 2017

great experience while i serviced my car My service adviser Charles was extremely helpful and cooperative. he went out of his way to get me a loaner car because the More

by billy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Hi Billy, Thank you for your review! I am so glad to hear that you had a positive experience with our service department and we are so happy to have you as a part of the Hempstead Ford Lincoln family! I will be sure to pass your kind words on to Charles!

February 11, 2017

Service Excellent and professional service today with Service Manager, mechanics and receptionist. Waiting room was clean and comfy. Would recommend this de More

by stacyann47
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Hi Stacy Ann, Thank you for your review of our service department. We pride ourselves on our stress-free atmosphere and hope to make every visit here relaxing and comfortable! I will be sure to pass your praises on to Charles!!

February 11, 2017

Excellent service! My mother and I both recently leased cars from Hempstead Ford. We received excellent, courteous service and were treated like family! I would highly r More

by Felicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Berto
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Hi Felicia! Congrats on the new Fords! We are so happy to have you and your mother as a part of our Hempstead Ford family! I will be sure to pass your praises on to Doug! We hope to continue to exceed your expectations in the future.

February 11, 2017

Excellent service Best ford dealership for sales and service by far in the New York metro area. Suzanne in sales. And Maria in service are absolute best in their fie More

by Mjstcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria is service is my number one choice
Feb 13, 2017 -

Hempstead Ford Lincoln responded

Thank you for your high-ratings and kind words about our dealership! We are so happy to have you as a part of the Hempstead Ford family for over a decade!I I will pass your kind words on to Suzanne and Maria. We look forward to seeing you again in the future!

February 11, 2017

Straightforward, Professional, Polite The sales team is very helpful and conscientious. The inventory is robust with ready availability of wide variety of models and trim levels. I purchas More

by djnstudios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Romeo, Maria Almieda
Feb 13, 2017 -

Hempstead Ford Lincoln responded

You words are music to my ears! I am so happy to hear about your positive experiences with both our sales and service departments! We pride ourselves on our transparency and customer satisfaction. I will be sure to pass your praises on to Frank and Maria!

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