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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

February 19, 2017

Seamless/low key The sales rep, Alex, was affable,informative, applied no pressure tactics and was very responsive. Altogether a pleasurable buying experience. Would h More

by Lincolnlegacy
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dina Vella
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for your high rating and kind words about our dealership! I will be sure to pass your praises on to Doug, Dine and Alex! Congrats on the new ride!!

February 19, 2017

2 other dealers said it cldnt be done We were warmly greeted by sales mngr Doug Curtis and sales rep John berto there 1st quote was so low that the other 2 dealer I called assured me it c More

by Mbmarsh00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John berto
Feb 21, 2017 -

Hempstead Ford Lincoln responded

It CAN be done at Hempstead Ford Lincoln!! I am so happy to hear about your positive experience at our dealership. We pride ourselves on our hard-working staff that strives to get you the best price possible. We hope to continue to exceed your expectations in the future!

February 19, 2017

Karen Hesdra is a great sales women. Sold me the mkc. Worked with me in what I wanted in car and got me a great deal. More

by Grizz830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Hesdra
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for sharing your experience at Hempstead Ford Lincoln! Congrats on the new MKC! I am so glad to hear that the car-buying process was stress-free and smooth! I will be sure to pass your kind words on to Karen!

February 18, 2017

Continuous Superior Service My service advisor Charles Durante is and always has been very knowledgable and helpful . I own a 2006 Lincoln Navigator and Mr. Durante helps me main More

by Chisolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Feb 21, 2017 -

Hempstead Ford Lincoln responded

I am so happy to hear that you've had so many positive visits with Charles and our service department! Here's to many more years of smooth driving in your Navigator!!

February 18, 2017

Great New Car Sales Service From the first visit test drive to the day of pickup, I was helped with informative, enthusiastic, low key (not high pressure) service in a very comfo More

by kxsmkx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Hesdra
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our dealership! I am happy to hear that you had such a positive experience! We strive to make the car-buying process less intimidating and stress-free while still remaining thorough for our customers! I will be sure to pass your praises on to Karen! Welcome to the Hempstead Ford Lincoln family - we are so happy to have you!

February 18, 2017

my recent Service visit to Hempstead Ford I have been going to Hempstead Ford for 14 years, I have purchased two new Grand Marquis (2003 & 2009) from them and both still in my possession from More

by Scalzo416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 21, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for your loyalty and support over the past 14 years! We are so happy to have you as a part of the Hempstead Ford Lincoln family! I will be sure to pass your praises on to Karen! Here's to many more years of smooth driving in your Grand Marquis!

February 17, 2017

Excellent Service The dealership is professional and attentive to detail. They listened to my requests. Work was done correctly and in a timely fashion. They were conce More

by BG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Toro, Maria Almeida
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your experience at Hempstead Ford Lincoln! Your safety and satisfaction are very important to us! I am so glad to hear that you had a stress-free and thorough visit!

February 17, 2017

Great Service The customer service at Hempstead Ford Lincoln is fantastic. I visited for car service and both Juan and Karen are very courteous, efficient and frie More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen W. and Juan T
Feb 21, 2017 -

Hempstead Ford Lincoln responded

Thank you for sharing your kind words about our service department! I will be sure to pass your praises on to Karen and Juan! We hope to continue to exceed your expectations again in the future.

February 16, 2017

Excellent service I came in and Karen was able to fit my 15,000 mile service in an hour. She kept checking in with me, as I had to wait for my car, and updating me. I More

by Tina Packer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 16, 2017 -

Hempstead Ford Lincoln responded

Hi Tina! Thank you for your review and high rating regarding our service department! I am glad to hear that you always have stress-free visits! I will be sure to pass your kind words on to Karen!

February 16, 2017

Excellent customer service, text notifications, and followup Hemp stead Lincoln is a professionally run organization, with a great sales and service department, would recommend them to anyone looking for a new v More

by John Franklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Feb 17, 2017 -

Hempstead Ford Lincoln responded

Hi John, Thank you for taking the time to review our dealership! I am so glad to hear that you've had such positive experiences with both our sales and service departments! I will be sure to pass your praises on to Charlie!

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