Back

Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
Contact Dealership

301 N. Franklin St.

Hempstead, NY

11550

Directions

By Type

Showing 2,053 reviews

March 09, 2017

Frank was awesome!! I would recommend this dealer and Frank to anyone looking for a Ford. He was very sincere, knowledgeable and came off as real. I would go back in a More

by JMAC27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Romeo
Mar 10, 2017 -

Hempstead Ford Lincoln responded

Thank you for your recommendation! I am so happy to hear that you had a positive experience! I will be sure to pass your kind words on to Frank.

March 08, 2017

Friendly courteous service Made an appointment got in right on time work was preformed and I was on my way service rep Charles Durante is alway there to help and with a warm and More

by Tom
Customer Service
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Mar 08, 2017 -

Hempstead Ford Lincoln responded

Hello Tom! Thank you for sharing your positive experience with the service department! I am happy to hear that your visit was enjoyable and worry-free! I will be sure to pass your kind words over to Charles!

March 08, 2017

KAREN WUNDERLICH IS OUTSTANDING!! Karen Wunderlich is always extremely helpful and friendly every time I bring in my 2013 Ford Escape for service. During my recent visit on 3/8/17, I More

by Brad Davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Mar 08, 2017 -

Hempstead Ford Lincoln responded

Hello Brad! I am so happy to hear that you've had so many positive visits with our service department! Your Escape sure is in good hands with Karen and the rest of our staff! I will be sure to pass your praises on to her!

March 07, 2017

Finest in Customer Service & Satisfaction Hempstead Ford/Lincoln's Service Dept. is so easy to navigate, you make an apt., you drive up, their Fast & Friendly Service Staff greet you, assist y More

by Pattic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Mar 08, 2017 -

Hempstead Ford Lincoln responded

Your words are music to my ears! Thank you for taking the time to review our dealership. Our staff strives to make every experience with us easy and stress-free! Thank you for your recommendations - I will be sure to pass your praises on to Karen!

March 06, 2017

Horrible! I purchased a used 2008 GMC Envoy last April and I am completely unsatisfied with the car and service! I would recommend your dealership to anyone. More

by FAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J.C. Crescendo & Jonathan Bennett
Mar 07, 2017 -

Hempstead Ford Lincoln responded

Hello, I hope that our conversation has helped resolve this issue. Please let us know if you have any questions or concerns going forward after your visit today.

March 05, 2017

Awesome! Awesome experience! I love my new escape! All employees are welcoming, friendly & knowledgeable. My salesperson (Carter) was great! All of my needs me More

by LoriRN210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Vella
Mar 06, 2017 -

Hempstead Ford Lincoln responded

Congrats on the new Escape! I am so glad to hear that you had such a positive experience at our dealership! I will be sure to pass your praises on to Carter, Doug, and Dina! Wishing your many safe and happy miles in your new ride!

March 05, 2017

Excellent customer service; Staff are truly honest & genuine I purchased a 2016 Lincoln from this dealership in December 2015. It is my first luxury American car having always driven German cars. I kept compar More

by jeanluc328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Mar 06, 2017 -

Hempstead Ford Lincoln responded

Your words are music to my ears! I am so happy to hear about your smooth and easy transition at Hempstead Ford Lincoln! Our goal is to get you in the perfect car for you and keep it running smoothly in our service department! I will be sure to pass your kind words on to Charlie and Karen! Here's to many more safe and happy miles in your Lincoln!

March 04, 2017

Excellent Salesperson ! Karen Hesdra was a pleasure to deal with from beginning to end. She was so helpful in making the purchase of our new Navigator an easy, stressless exp More

by Satisfied Customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
-
Mar 06, 2017 -

Hempstead Ford Lincoln responded

Thank you for your review! We greatly appreciate your business and recommendations! I will be sure to pass your praises on to Karen! Congrats on the new Navigator!

March 04, 2017

Excellent service Charlie Durante took care of me as soon as I arrived. He is always very friendly and efficient and gets me in and out as quick as possible. Dina Vel More

by Exp2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante, Dina Vella
Mar 06, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review Hempstead Ford Lincoln! I am happy to hear that you always have a quick and stress-free visit with our service department! I will be sure to pass your kind words on to both Charlie and Dina!

March 04, 2017

Service for my Lincoln Town Car Karen Wunderlich has a unique commitment to excellence. She worked very diligently to service my Lincoln Town Car, and did the absolute best job. I More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
Mar 06, 2017 -

Hempstead Ford Lincoln responded

Thank you for your kind words and high ratings! Our service department works diligently to make sure your experience is smooth and easy! I will pass your praises on to Karen! We hope to continue to exceed your expectations in the future.

...
145
...