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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

March 25, 2017

TOP SERVICE EVERYTIME!!!! I have been involved (and have purchased a few cars) with this dealer for over 20 years, and they still are one of the top quality places when it come More

by stycklinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
Mar 27, 2017 -

Hempstead Ford Lincoln responded

Thank you for sharing your feedback about our service department! We are so happy to have you as a part of the Hempstead Ford Lincoln family over the past 20 years! Heres to many more years of stress-free, enjoyable visits!

March 25, 2017

Customer service is great This is the third car that we have lease with john berto and he is the reason that we keep coming Back. He is very professional .knows what he is ta More

by Johnpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John berto
Mar 27, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our dealership! At Hempstead Ford Lincoln, we pride ourselves on our knowledgable staff. I am happy to hear that you have had so many positive visits here. Thank you for your recommendation. I will be sure to pass your kind words on to John!

March 24, 2017

OilChange Jonathan was such a great help to make this morning. Also Hadd a great attudeal early in the morning. I have been a customer of thus dealership for 1 More

by Baybgrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bennett
Mar 27, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our service department! We greatly appreciate your business over the last 12 years! We hope to continue to exceed your expectations in the future! I will pass your praises on to Jonathan.

March 21, 2017

Repeat customer I unfortunately had to look for a new car after mine was totaled in an accident. Being that I dealt with Lowell at Hempstead Ford & Lincoln 3 years ag More

by mhenne17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowell Forman
Mar 21, 2017 -

Hempstead Ford Lincoln responded

I am so sorry to hear about your situation! I'm glad that we could ease the stress of such a difficult situation! I will pass your praises on to Lowell. Wishing you many happy and safe miles in your new ride!

March 20, 2017

Accamadating Alex was very respectful and knowledgeable of the Lincoln product If I need another car I would look for Alex . He is a good listener. More

by NIKO
Customer Service
Recommend Dealer
Yes
Employees Worked With
do not know?
Mar 20, 2017 -

Hempstead Ford Lincoln responded

Hi Niko, Thanks for your feedback! I am happy to hear that Alex helped ease the stress of the car-buying process! I will be sure to pass your kind words on to him.

March 20, 2017

A good experience Juan Toro was my service manager and he described to me what had to be done in a very professional manner.The work was done, no surprises and he calle More

by michael phelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Toro
Mar 20, 2017 -

Hempstead Ford Lincoln responded

Hi Michael, Thank you for taking the time to share your review! I am happy to hear that your experience with our service department went so smoothly! Thank you for your recommendations - I will be sure to pass your kind words on to Juan!

Mar 21, 2017 -

Hempstead Ford Lincoln responded

Hi Michael, Thank you for taking the time to review our service department! We strive to make every visit quick, easy and enjoyable! I will pass your kind words on to Juan!

March 19, 2017

Excellent Service I would definitely recommend Hempstead Ford and Lincoln. the service from start to finish was excellent. Our sales person Dowdell Carter was extremely More

by Damie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dowdell Carter
Mar 20, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your experience here at Hempstead Ford Lincoln! We pride ourselves on our passionate and knowledgable staff. Your satisfaction is our TOP priority. I will be sure to pass your kind words on to Dowdell!

March 18, 2017

first service with new Explorer Best service visit I've ever had. I was 1/2 hour early for my appointment. They took me right in, was greeted by very pleasant Service Rep, Karen Wund More

by ronald.goebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Mar 20, 2017 -

Hempstead Ford Lincoln responded

Hi Ronald, Thank you for taking the time to review our service department! I am happy to hear that your visit was smooth and stress-free! I will be sure to pass your praises on to Karen!

March 16, 2017

Service advisor, Karen Today, I made an unscheduled visit to Hempstead Ford Lincoln for a service. The service advisor, Karen was welcoming and reassured me that she would b More

by Lindabokitko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen wunderlich
Mar 16, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our service department! I am happy to hear that your visit was a success! I will be sure to pass your praises on to Karen! We are so happy to have you as a part of the Hempstead Ford Lincoln family!

March 16, 2017

Karen Hesdra is fantastic I have been leasing my cars from Hempstead Lincoln for many years now. Karen Hesdra has been my go to sales person as each lease ends. She originally More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leisha
Mar 16, 2017 -

Hempstead Ford Lincoln responded

Thank you for your high ratings and kind words about our sales department! It is great to hear that your visit was pleasant and stress-free! I will be sure to pass your praises on to Karen and Leisha!

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