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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,053 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,053 reviews

April 03, 2017

LOVE MY CAR! I have been leasing from Hempstead Ford Lincoln for years.... Karen Hesdra has and always finds me the perfect car. I have been driving an Escape fo More

by moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Smisek
Apr 20, 2017 -

Hempstead Ford Lincoln responded

Moe, thank you so much for the kind recommendation! We'll be sure to pass along your wonderful words to Karen and John, and we look forward to seeing you again.

April 01, 2017

Honest,friendly,speedy My service advisor was Juan Toro. He was exceptionally friendly,honest and helped me with everything I needed. As a courtesy, my minor tire repair was More

by 2017 SHO owner, Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John M. Talt is another man ( salesman) that I find exceptional. We leased 2 vehicles at once due to his terrific salesmanship.
Apr 20, 2017 -

Hempstead Ford Lincoln responded

Steven, we're so glad to hear that you had a great experience with us! Thank you for this fantastic review, and we'll be sure to pass along the kind words to Juan.

March 31, 2017

Great Sales and Service When I first bought my F-150 (2011), the sales department gave me the best deal on my trade-in, and bottom line price of the truck. Since then, HFL s More

by dcny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Apr 20, 2017 -

Hempstead Ford Lincoln responded

We're so pleased to hear that you had such a fantastic experience with our service department! Charlie is an invaluable member of our team, and we'll be sure to pass along the kind words. Thank you for the wonderful review!

March 31, 2017

Excellent Experience This turned out to be one of the best buying experiences ever...all thanks to our fabulous sales specialist. Would recommend Karen Hesdra without hes More

by walls,brian712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Hesdra
Apr 20, 2017 -

Hempstead Ford Lincoln responded

Brian, thank you for this fantastic review, and we'll be sure to pass along the kind words to Karen!

March 30, 2017

Fantastic service My car broke down on the road, they towed it fixed it and got me back on the road!!! Shoutout to Charlie and crew!! Thank you!!!! More

by Luktar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2017 -

Hempstead Ford Lincoln responded

We're so glad to hear that our team was able to help you out! Thank you for the kind review, and we'll be sure to pass the kind words along to Charlie and crew!

March 30, 2017

Thank you Juan Toro Brought my Lincoln MKZ for inspection and oil change today. My service consultant was Juan Toro. He was excellent. I arrived at 9:00 a.m. and was out More

by Nick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Toro
Apr 20, 2017 -

Hempstead Ford Lincoln responded

Nick, we're so happy to hear that you had a great service experience! Thank you for the kind words, and we'll be sure to let Juan know how pleased you are.

March 28, 2017

2017 LINCOLN MKX HAD A GREAT BUYING EXPERIENCE AT LINCOLN ALEX WAS A PROFESSIONAL SALES PERSON. LOVE MY NEW LINCOLN MKX LOOK FORWARD TO DEALING WITH HEMPSTEAD LINC More

by kathy 1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEXANDER MINGO
Apr 20, 2017 -

Hempstead Ford Lincoln responded

Kathy, we're so glad you had a great experience purchasing your new MKX! And we're equally pleased that Alex was so helpful. Thank you for the kind words, and we look forward to seeing you again.

March 27, 2017

Salesperson was Amazing. I recently had the pleasure of dealing with Alex Mingo and the experience from beginning to end was wonderful. Alex has a professional and friendly d More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Mingo
Mar 27, 2017 -

Hempstead Ford Lincoln responded

Hi Jenny, Thank you for your review! At Hempstead Ford Lincoln, we pride ourselves on our one-of-a-kind atmosphere and our knowledgable, professional staff. I am pleased to hear that you left our dealership with a smile! I will be sure to pass your praises on to Alex!

March 27, 2017

Fabulous service! Charlie was my advisor. He was very professional, courteous and efficient! I was in and out of service in record time! Well taken care of! Very comfor More

by Mustanglady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Mar 27, 2017 -

Hempstead Ford Lincoln responded

Hello, Thank you for taking the time to review our service department! I am pleased to hear that you had a comfortable and enjoyable experience! I will pass your kind words on to Charlie!

March 26, 2017

excellent THe salesperson who helped us was friendly, courteous and knowledgeable. He provided the answers to all our quesrions without being pushy He return More

by CIndy and Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FRank Romeo
Mar 27, 2017 -

Hempstead Ford Lincoln responded

Hello Cindy & Bob, Thank you for your feedback! I am glad to hear your kind words about our dealership. I will be sure to pass your praises on to Frank!

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