Hempstead Ford Lincoln

Items in My Car Were Stolen After being pretty satisfied with this dealership for standard maintenance issues, I had a more significant repair performed where they kept my car fo After being pretty satisfied with this dealership for standard maintenance issues, I had a more significant repair performed where they kept my car for 3 days. After I picked up my car I found all the hundred dollars of change in the cup holders missing other than a few pennies, and my USB phone charger and cable were missing as well. If I can't trust the dealership to not steal the items in my car, then I don't know who to trust. Crazy. When I received the managers email asking if I was satisfied, I explained what happened. Never got a call or a reply. I did go back for one more service because I had lifetime brakes there. Didn't bring it up because I can get pretty heated and didn't want to make a scene or have them mess with my car. Afterwards, received a call from dealership asking how my service was. I explained what had happened at the last service. The woman on the phone said "OK, sorry to hear that", and just hung up. Never heard from them after that either. Just ridiculous. More

Service for 2 cars Have had Fords and Lincolns for about 20 years and always go to this place for service. The service advisors are as fast and accurate as possible. Have had Fords and Lincolns for about 20 years and always go to this place for service. The service advisors are as fast and accurate as possible. More

Great as usual Again I had a great experience at Hempstead Ford,my forth car I have purchased from them,always very quick ,and easy,my sales Rep. Dowdell Carter, is Again I had a great experience at Hempstead Ford,my forth car I have purchased from them,always very quick ,and easy,my sales Rep. Dowdell Carter, is a professional ,and great person,it was going to visit family again.i recommend this dealership highly,and their service dept.is great also,Thank You Again Hempstead Ford,Fred !andJane Schneider. More

This place has been taking care of my vehicles for years I have been bringing my various Fords in for service for many years. (Of the service advisors, I always go to Karen, and she goes out of her way to ma I have been bringing my various Fords in for service for many years. (Of the service advisors, I always go to Karen, and she goes out of her way to make sure everything goes smoothly - great customer service.) My truck is past the warranty period but I still bring it here for everything (as opposed to small shops and fast lube places) because it doesn't cost an arm and leg and I know it's in good hands. More

Excellent service My service advisor Juan Toro is excellent. Always service my Lincoln and Ford vehicles which I have purchased and leased from Hempstead Ford Lincoln. My service advisor Juan Toro is excellent. Always service my Lincoln and Ford vehicles which I have purchased and leased from Hempstead Ford Lincoln. The service department is the best. Loaners always available. Free car wash and yearly NYS inspections. My recent visit was for tires on my MKZ. Great price! More

Alex Mingo and John S were excellent highly recommend. Smooth, knowledgeable, easy process. Excellent overall. I love my MKZ I will never buy another Mercedes. Should have done this years ago. GREAT Smooth, knowledgeable, easy process. Excellent overall. I love my MKZ I will never buy another Mercedes. Should have done this years ago. GREAT GREAT CAR. More

Two thumbs up I bring my truck in for oil changes, tire rotation and everything else the truck needs. The service is second to nun. The people are friendly and want I bring my truck in for oil changes, tire rotation and everything else the truck needs. The service is second to nun. The people are friendly and want to help you in anyway they can NO RUN AROUND NO B/S. after service is done the truck comes back as clean as I gave it to them. I purchased the truck from them and the service is one of the reasons I keep going back. the service consultant Charlie is great. He get you in and out so you aren't sitting around all day. You don't get treatment like this from a car dealership to often. I tell everyone this is the place to buy KEEP IT UP More

SALES PERSON Because the Salesman ( Tony Balsamo) professionalism during the process of buying my SUV I highly recommend this Dealership to any one who wish to bay Because the Salesman ( Tony Balsamo) professionalism during the process of buying my SUV I highly recommend this Dealership to any one who wish to bay a vehicle. More

Service visit Karen was very knowledgeable, polite and informative. I liked the way she took care of and was concerned about my vehicle.. I will ask that she handle Karen was very knowledgeable, polite and informative. I liked the way she took care of and was concerned about my vehicle.. I will ask that she handle my vehicle in the future.. Mike Bonacorsa More

Professional Experience My wife and I researched and visited several dealers to find just the right small SUV. We liked the performance, and price of the Lincoln MKC the bes My wife and I researched and visited several dealers to find just the right small SUV. We liked the performance, and price of the Lincoln MKC the best by far. Our sales rep,Alex Mingo was professional, courteous and friendly. He was knowledgeable about the technology in the car as well as its engine and transmission. Frankly, Alex was quite a reprieve from pressuring sales persons at other dealers. He was well assisted by his manager John who worked to come up with a price that matched our needs. We would heartily recommend this dealership and sales team. More