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Hempstead Ford Lincoln

Hempstead, NY

4.8
1,973 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 1,973 reviews

November 03, 2017

Hempstead Ford Lincoln is the best! I recently took my car in for my 10K service & had the best customer service experience ever! Thank you so much to Doug Curtis, Karen W. in service & More

by MsTiaBlake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen W. & Evan Boucaud
Nov 03, 2017 -

Hempstead Ford Lincoln responded

Tia, we're overjoyed that you had a wonderful service experience with Doug, Karen and Evan! Thank you so much for the kind words, and we look forward to seeing you again.

October 25, 2017

GREAT AS ALWAYS Pulled in this morning and was greeted, as usual, with a smile and a good morning. Al, service advisor, came over and greeted me also and asked what More

by cscar26314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
intake men and AL service advisor
Oct 25, 2017 -

Hempstead Ford Lincoln responded

We're so glad to hear that you had a wonderful service experience with us! Thank you for taking the time to write this great review, and we look forward to seeing you again.

October 23, 2017

Top of the line Customer Service & Satisfaction I brought my Lincoln MKX SUV in to have a minor part replaced. I was immediately attended to by Karen and given a brand new Lincol loaner and I was ou More

by Pattic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Oct 24, 2017 -

Hempstead Ford Lincoln responded

We're so glad Karen provided you with exceptional customer service! Thank you for the kind words, and we look forward to seeing you again.

October 20, 2017

Great Experience in the Service Department. I came to Hempstead Ford Lincoln for service and I worked with Karen W. Karen was personable, knowledgeable and easy to work with. Karen took care o More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen W.
Oct 24, 2017 -

Hempstead Ford Lincoln responded

Jenny, we're overjoyed that you had a wonderful service experience with Karen! Thank you for the kind words, and we look forward to seeing you again.

October 20, 2017

Great customer service The purchase process from start to finish was very efficient & professional. The dealer went above and beyond to find the right vehicle at the right p More

by Sweets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dow Carter
Oct 24, 2017 -

Hempstead Ford Lincoln responded

We're over the moon that you had such a satisfying sales experience with us! Enjoy the new ride, and we look forward to seeing you again.

October 14, 2017

Only Dealership to be at from sales to service As a female, I have spent years purchasing and leasing cars on my own. This is the ONLY dealership I have ever left feeling that I got the best deal More

by Female driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan (service), previously Frank (sales)
Oct 16, 2017 -

Hempstead Ford Lincoln responded

On behalf of everyone here at Hempstead Ford Lincoln, we thank you for this wonderful review! We'll be sure to pass along the kind words to the rest of the team, and we look forward to seeing you again.

October 13, 2017

EXCELLENT....All the time! I have been a customer for over six year; this is my third Lincoln serviced at Hempstead Ford Lincoln and they are wonderful! Karen makes sure that m More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Susan in Sales are excellent too!
Oct 16, 2017 -

Hempstead Ford Lincoln responded

Frank, we can't thank you enough for the kind words and your continued patronage! We'll be sure to pass along the compliments to the rest of the team, and we look forward to seeing you again.

October 13, 2017

Great Team I had such a great experience here at Ford Lincoln of Hempstead. Karen and John worked with me in finding the right car for me and my daughter and the More

by Lisa S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Hesdra & John Talt
Oct 13, 2017 -

Hempstead Ford Lincoln responded

Lisa, we're overjoyed that you had a wonderful car-buying experience with Karen and John! Thank you for the kind words and generous recommendation, and we hope you enjoy the new ride.

October 06, 2017

New Ford Explorer Lease Excellent experience with Lowell Forman. I had a horrible experience at another Ford dealership and Lowell made sure I got the car I wanted at a fair More

by JBord1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lowell Forman
Oct 06, 2017 -

Hempstead Ford Lincoln responded

We're so glad you had a wonderful sales experience with Lowell! Thank you for the kind words, and we hope you enjoy the new ride.

October 06, 2017

Great Experience Clean deal along with trade-in John made this deal happen. His experience really showed me how important it is to go to the right dealership and be l More

by Charles Pensabene
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Talt sales
Oct 09, 2017 -

Hempstead Ford Lincoln responded

Charles, we greatly appreciate you sharing your positive experience! We're pleased to hear that John was so helpful and accommodating, and we thank you for the kind words and generous recommendation. Enjoy the new ride, and we look forward to seeing you again!

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