Hempstead Ford Lincoln

Arrived for 9:30am Appointment for oil/filter change Was met by service agent Juan Toro, who took very good care of me by checking my records and noted I was entitled to not only a free oil change but al Was met by service agent Juan Toro, who took very good care of me by checking my records and noted I was entitled to not only a free oil change but also a check-up of car's performance. He is a very good addition to your service staff .He knows best how to make a client's service experience one that is professional and well managed. Your waiting area is very clean and comfortable: chairs, tables and free coffee. The only thing missing might be a small microwave to reheat food or drinks, when waiting time is necessarily extended. More

Purchase of Certified pre-owned Vehicle We were in the market for a late model Ford SUV. We were treated fairly, professionally and with care by our salesman and the staff in general. Stan We were in the market for a late model Ford SUV. We were treated fairly, professionally and with care by our salesman and the staff in general. Stan Peddle - our salesperson worked with us to identify our requirements and helped us separate the 'must have' from the 'nice to have' features and options. Stan provided several SUV choices and we settled on a vehicle that met our needs. Stan's expertise, patience and professionalism made our experience at Hempstead Ford pleasant and productive. More

Fantastic experience working with Stan at Hempstead Ford! What a fantastic experience working with Stan Peddle at Hempstead ford. We were looking for a 2017 explorer with a very specific feature set. Stan w What a fantastic experience working with Stan Peddle at Hempstead ford. We were looking for a 2017 explorer with a very specific feature set. Stan was able to not only able to find it in the color we wanted within a few days, we were able to get delivery and have it prepped and out the door during a very busy thanksgiving weekend. Stan always kept our best interests at the forefront and quickly learned what our preferences were and was able to remember even small details about what we needed and were looking for. I was very pleased that Stan was able to find our vehicle of choice with more features than we were looking for while staying well within our budget. I will certainly come back to this facility to work with Stan for all my future purchases. More

Outstanding, personnelized, non pressure. Karen Hesdra, J.C.Crescenzo, and the money man T. Cioffi - found the best deal for me. Again no pressure, no push --- All was a great experience! Karen Hesdra, J.C.Crescenzo, and the money man T. Cioffi - found the best deal for me. Again no pressure, no push --- All was a great experience! More

Thank you Paul Chaleff Went in for service today 9 a.m. for my Ford Transit 250. Only 45 minutes. Oil change, tire rotation, free NYS inspection, free wash. As always excell Went in for service today 9 a.m. for my Ford Transit 250. Only 45 minutes. Oil change, tire rotation, free NYS inspection, free wash. As always excellent service at Hempstead Ford Lincoln. More

AS ALWAYS A SMOOOOOOTH PROCESS As always a SUPER trip to the dealer for service. I was immediately approached by a greeter who ask the reason for my visit and who was my service As always a SUPER trip to the dealer for service. I was immediately approached by a greeter who ask the reason for my visit and who was my service advisor was. My car was entered and initial paper work written. I was then walked in to see Karen Wunderlich. Even before talking to Karen , the other service advisors that I have dealt with in prior visits and eventhose whoi never dealt with said hello. Usually when your done with a service advisor at other dealerships the forget who you are,,, NOT HERE!! Karen had been in touch several times with Sean Rogers, Lincoln concierge with my concerns. From the first phone call and many more after, I was called and updated all the way to the completion of the job. THANK YOU More

Customer oriented and friendly. I was shopping to lease my second Ford Focus and so was familiar with the vehicle. Consequently, as a consumer, cost and choice and service topped my I was shopping to lease my second Ford Focus and so was familiar with the vehicle. Consequently, as a consumer, cost and choice and service topped my list of requirements. After meeting with representatives of three Ford dealers, the fourth one was the right one. His name was Lowell Forman, and he guided me through a successful process terminating in the lease of a new Ford Focus. I have only good things to say about Lowell and (so far, at least) about Hempstead Ford Lincoln. More

Excellent Mr.Carter was excellent his professionalism was appreciated and his funny Whitt lightened the mood and eased the process he was very helpful and polit Mr.Carter was excellent his professionalism was appreciated and his funny Whitt lightened the mood and eased the process he was very helpful and polite and we got a great deal on our first f-250 More

THE BEST DEALERSHIP I HAVE EVER DEALT WITH This is the second Lincoln I bought from this dealer. The sales person (Suzanne) was terrific both times. I brought my car in for service today. My This is the second Lincoln I bought from this dealer. The sales person (Suzanne) was terrific both times. I brought my car in for service today. My service advisor is Charlie. . Service is very important. Most dealers make it an unpleasant experience. Not at Hempstead Ford/Lincoln. Charlie makes it a pleasure to bring the car in. More

Just doesn’t get any better! I work 2 full time jobs so I’m always pressed for time. I explained to the sales representative (Evan) what I was looking for and what I was willing t I work 2 full time jobs so I’m always pressed for time. I explained to the sales representative (Evan) what I was looking for and what I was willing to pay. He took down some key notes and went right to work and within the hour gave me a great offer. The approval process went just as smooth. He stayed in communication with me throughout the whole process and was very informative. In less than 24hrs from contacting Evan I had the deal and vehicle I wanted all without stepping foot into the dealer (due to my hectic schedule). Although he couldn’t be there when I picked up my vehicle he made sure Karen was there to make sure the pickup was just as smooth as everything else. The other staff members that were present at the time of my pickup were super friendly and everyone made sure to inform me that they are there to help me in any way they can. Now I’ve purchased many vehicles in the past but have yet to receive the kind of service I got from them. They are so good that me and my brother purchased vehicles from them. More