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Hempstead Ford Lincoln

Hempstead, NY

4.8
1,976 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 1,976 reviews

December 16, 2017

Did the right thing. Was not satisfied with the delivery of my new Lincoln truck but I must say Hempstead Ford Lincoln did the right thing. Within 24 hours I received More

by Our Lincoln
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen in Service department
Dec 18, 2017 -

Hempstead Ford Lincoln responded

We're so glad we were able to rectify this situation. Thank you for giving us a chance to make things right, and we look forward to seeing you again.

December 14, 2017

Excellent service. Quick in and out. Real professionals You call to make an appointment. You get your date. Pull up service representatives has your file. Tells you what will happen. Calls you when car read More

by Joejuice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Dec 15, 2017 -

Hempstead Ford Lincoln responded

We're so glad you had a great service experience with us! Thank you for taking the time to post this review, and we look forward to seeing you again.

December 14, 2017

My service adviser Karen Wunderlich was very helpful. My rating was base on the kindness and knowledge of my service advisor. This repair corrected the problem. Vehicle washed, cleaned and satisfied with More

by EFBAR21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 15, 2017 -

Hempstead Ford Lincoln responded

Another satisfied customer! Thank you for sharing your experience, and we'll be sure to pass along the kind words to Karen.

December 13, 2017

Accommodating and Understanding From the outstanding sales agent John Talt to the service advisor Karen wunderlich which was on point courteous and stupendous on time management. The More

by Enpe84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen wunderlich
Dec 13, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for this wonderful review! We'll be sure to pass along the kind words to the rest of the team, and we look forward to seeing you again.

December 12, 2017

Got me the truck I wanted and made car shopping a pleasure They found the exact truck I wanted. Had it on the lot the next day and took their time to make sure all of my concerns were addressed. After shopping More

by NYC joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berto
Dec 12, 2017 -

Hempstead Ford Lincoln responded

Thank you for taking the time to share your experience! The kind words are most appreciated, and we hope you enjoy the new truck.

December 12, 2017

Thank you Karen Wunderlich My service adviser Karen Wunderlich is excellent. I went in today at 8:30 a.m. I was promptly greeted by her (as always) and she checked my MKX in les More

by Nick M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 12, 2017 -

Hempstead Ford Lincoln responded

Nick - Thank you for taking the time to share your experience! We'll be sure to pass the compliments along to Karen, and we look forward to seeing you again.

December 12, 2017

Karen Wunderlich is the BEST! I brought my 2016 MKX in for regular service today. Karen greeted me, listened and understood all my concerns, and had a loaner waiting for me just More

by Linda G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 13, 2017 -

Hempstead Ford Lincoln responded

Linda - We're so pleased to have you as a loyal customer! Thank you for the kind words, and we look forward to seeing you again.

December 11, 2017

Great car buying experience Stopped in Friday night, drove away with a new car Saturday. Frank Romeo was a pleasure to deal with. No hidden fees, price was exactly what was quote More

by billnheidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Romeo
Dec 11, 2017 -

Hempstead Ford Lincoln responded

Bill & Heidi - We're incredibly glad to hear that you had a wonderful sales experience with Frank! Thank you for the kind words, and enjoy the new ride.

December 10, 2017

Karen Wunderlich is Wunderbar! I had an emergency service need with both if my Ford's 2 weekends in a row and as always Karen got me in and back on the road with awesome efficiency More

by Anthony Boehm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 11, 2017 -

Hempstead Ford Lincoln responded

Anthony - We can't thank you enough for this amazing review! We'll be sure to pass along the compliments to Karen, and we look forward to seeing you again.

December 10, 2017

Very good dealership; great sales team and terrific service I leased a Ford Fusion at a very good rate. I've had a minor recall that Karen in service advised would take a few days when in fact it took one day. More

by Rhp2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 11, 2017 -

Hempstead Ford Lincoln responded

We're so glad you had a great service experience with Karen! Glad to see she got your Fusion back on the road so soon, and we look forward to seeing you again.

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