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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,057 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,057 reviews

July 30, 2018

Over Deliver in Customer Care Thank You Charlie, Karen and Mr. Carter for your great customer care. I had a funeral to attend and I brought my car in you immediately took care of m More

by lady Di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Carter
Jul 30, 2018 -

Hempstead Ford Lincoln responded

We're so pleased you had a wonderful service experience with us! Thank you for this nice review, and we look forward to seeing you again.

July 30, 2018

Best dealer and great cars We ?? Lincoln cars and especially this dealership. Suzanne in sales and Karen in service have been wonderful, helping us in so may ways. We bought a L More

by LisaT123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Kingsley in sales and Karen in service
Jul 30, 2018 -

Hempstead Ford Lincoln responded

Lisa - We're so glad your experience with us was a good and memorable one! Thank you for this wonderful review, and we look forward to seeing you again.

July 29, 2018

Good service I made an appointment in advance, then drove my car there and waited. Everything was done as expected. And car washing was complimentary. The whole pr More

by catherine0502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jul 30, 2018 -

Hempstead Ford Lincoln responded

Catherine - Thank you for this lovely review!

July 28, 2018

JC was great! JC did a great job putting a deal together for us that met what we were looking for! Worked with us vis email, text and phone to get it done. More

by jhommel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Crescenzo
Jul 30, 2018 -

Hempstead Ford Lincoln responded

We're thrilled to hear you had a great sales experience with JC! Thank you for the kind words, and we look forward to seeing you again.

July 26, 2018

Thanks to Karen and Maria Thank you Karen In the Service dept and Maria, the service manager, for fixing my Explorer quickly and painlessly. Everything was going wrong — the p More

by JS2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen & Maria
Jul 26, 2018 -

Hempstead Ford Lincoln responded

Thank you so much for the kind words!

July 25, 2018

Efficient, friendly, no hassles. Frank Romeo was great, worked with me for many weeks via email and phone but mostly email, and never pushed which is the only way i'll work. Have a n More

by CoreyDelta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Romeo
Jul 25, 2018 -

Hempstead Ford Lincoln responded

Corey - We're thrilled you had a great sales experience with Frank! Enjoy the new ride, and we look forward to seeing you again.

July 24, 2018

Great Dealership I worked with John Berto at Ford and he was just fantastic. He worked with me every step of the way. Also, no PRESSURE. I bought what I wanted and was More

by jeanp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berto
Jul 24, 2018 -

Hempstead Ford Lincoln responded

Thank you so much for this amazing review!

July 24, 2018

Great experience with Carter! Love Carter!! He was kind, funny, easy to work with and honest - he made the whole lease process very easy for me and I felt I could trust him. No r More

by Jill1984
Recommend Dealer
Yes
Employees Worked With
Carter Dowdell
Jul 24, 2018 -

Hempstead Ford Lincoln responded

We're thrilled you had a great sales experience with Carter! Thank you for this wonderful review, and enjoy the new ride!

July 20, 2018

Return Visit There is a reason I returned to HLF....the service from the moment you talk to ANYONE and the clean accommodations. Emilia is sooo cheerful and the sa More

by SeniorCitizenSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia, Maria, Paul Crisci, Dina Vella
Jul 23, 2018 -

Hempstead Ford Lincoln responded

Sue - Thank you so much for this amazing review!

July 14, 2018

Smooth and efficient. On a whim I stopped in Hempstead Ford. Walked in at 915am. Saw a truck I liked and went to John for help. Crunches numbers and agreed to terms. Went b More

by Bearman12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taft.
Jul 16, 2018 -

Hempstead Ford Lincoln responded

We're so pleased to hear you had a quick and productive sales experience with John! Enjoy the new truck, and thank you for this wonderful review.

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