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Hempstead Ford Lincoln
Hempstead, NY
2,057 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,057 reviews
August 21, 2018
Deception and incompetence at levels I've never seen before. Outright lies and deception. One of the worst service experiences of my life. My elderly father brought his Ford Passenger Van to fix the rear AC Outright lies and deception. One of the worst service experiences of my life. My elderly father brought his Ford Passenger Van to fix the rear AC suddenly blowing out hot air. He was promptly charged over 2k and told it would be done soon. After a bunch of delays, he got it back with the service person shadily saying that it works, but "only if you keep the AC on Max because it doesn't have enough power" Of course, less than a week later the same problem pops up and we bring it in for another repair. They hold it for a week and say they're currently looking at it each time I call and never call me back when I request more details. This time I finally pester them enough to talk to a service guy. Here's where it goes really downhill..... The guy says that nobody has even worked on it yet and Paul (one in charge of our service) has been out sick for the past few days. When I ask to speak to the manager, he said that "he's out on vacation this week". When I ask if there is ANYBODY in charge I can talk to, he said the main service guy is in a meeting and he'll ask him to call me back in around an hour.... No surprise that it's past that and no call right? The van is used to carry seniors every Wednesday and I asked if we could at least get a rental or rental reimbursement and he just flat out told me it wasn't possible and their rentals were all out. AVOID AVOID AVOID this place like a plague if you don't want the classic overpriced dealer shenanigans and lies. I'm more furious for the deception than anything. More
by ijoeah
Employees Worked With
Paul
August 21, 2018
EASY PEASEY Stan is the MAN! Hempstead Lincoln had the car we were looking for. That said, a bad dealer experience could've made getting the right car difficult Stan is the MAN! Hempstead Lincoln had the car we were looking for. That said, a bad dealer experience could've made getting the right car difficult. NOT SO HERE - Stan Peddle was personable, knowledgeable and understood our concerns. He was willing to take a back seat (literally, during the test drive), and not push or pressure us. Once we had decided, he arranged everything to make the whole experience a pleasure. We will recommend Stan and Hempstead Lincoln to all our friends and family. More
by RWW4MKZ
Employees Worked With
sTANLEY pEDDLE tONY cIOFFI
August 20, 2018
EASIEST LEASE RENEWAL EVER!!! I spoke with JC a few weeks ago about my lease ending soon. He showed me a couple of options. I decided to stay with a Fusion. He found me the exact c I spoke with JC a few weeks ago about my lease ending soon. He showed me a couple of options. I decided to stay with a Fusion. He found me the exact car I was looking for. I stopped in a few days later, signed a few papers, he made copies of my license, registration and insurance card. I was out of there in 10 minutes. Two days later my car was ready to pick up. I stopped by after work, signed some more papers, switched my stuff from old to new car as JC switched over the plates and I was on my way home in about 20 minutes! Thanks again JC for an awesome deal and experience!!! More
by Bob Stacy
Employees Worked With
JC Crescenzo
August 19, 2018
Mike made this process as easy as possible Thank you Mike for your time and effort with both my daughters and my new car this past weekend. We are certainly happy customers. Thanks again! Thank you Mike for your time and effort with both my daughters and my new car this past weekend. We are certainly happy customers. Thanks again! More
by Lajessie02
Employees Worked With
August 18, 2018
Awesome Service Karen was very helpful, thorough and personable. She was accurate when she predicted when my car would be finished. We always request her when we come Karen was very helpful, thorough and personable. She was accurate when she predicted when my car would be finished. We always request her when we come in for service. Kim W. More
by Kim
Employees Worked With
Karen Wunderlich
August 18, 2018
The best Karen is always incredibly helpful and informative. She is personable and makes you feel comfortable. Would highly recommend. She always remembers y Karen is always incredibly helpful and informative. She is personable and makes you feel comfortable. Would highly recommend. She always remembers your name when you come in which just goes to show you the type of person she is. More
by Justin9876
Employees Worked With
Karen Wunderlich
August 18, 2018
Reliable We've gotten our last 3 SUVs here and have them serviced here exclusively. We know we can rely on them for all our needs. We've gotten our last 3 SUVs here and have them serviced here exclusively. We know we can rely on them for all our needs. More
by Ria143
Employees Worked With
Karen Wunderlich
August 18, 2018
Karen Wulderlich and Suzanne Kingsley are terrific Karen Wunderlich (service) and Suzanne Kingsley (sales) are terrific! They are both very valuable workers. We lease a 2016 MKX and are looking for Karen Wunderlich (service) and Suzanne Kingsley (sales) are terrific! They are both very valuable workers. We lease a 2016 MKX and are looking forward to leasing our new 2019 Nautilus. More
by Brodish61109
Employees Worked With
Other Employees :
Karen Wunderlich and Suzanne Kingsley, Dina Vella
August 17, 2018
Great Service I highly recommend Hempstead Ford. Been using this dealership for years. Service is great and Sales are so helpful and they dont pressure you. Service I highly recommend Hempstead Ford. Been using this dealership for years. Service is great and Sales are so helpful and they dont pressure you. Service area is a comfy spot to wait. Wait times vary on what service you are having but they let you know. More
by Garfield93
Employees Worked With
Karen Wunderlich
August 17, 2018
Excellent all the time! Karen is a wonderful member of the HLF team. She always keeps me informed of the status of my car and makes sure that I am totally satisfied each tim Karen is a wonderful member of the HLF team. She always keeps me informed of the status of my car and makes sure that I am totally satisfied each time I am there for service. More
by frankny1
Employees Worked With
Karen in Service
