Hempstead Ford Lincoln

KAREN The journey of how I came to work with and adore Karen at Hempstead Ford Lincoln is an interesting one yet a wordy story; I want to focus on the exemp The journey of how I came to work with and adore Karen at Hempstead Ford Lincoln is an interesting one yet a wordy story; I want to focus on the exemplary customer service experience. Karen, my advisor at this dealership, has been my advisor in past years; I write this illustrate that Karen is intuitive and very experienced in the automotive service industry; you can tell her what’s happening with your vehicle and she is on it which is invaluable to a customer like me that know very little about the mechanics and operating system of the vehicle that I am driving. Also to the dealerships credit, Customers like me feel comfortable with advisors like Karen so they customers continually return to purchase or lease vehicles and more importantly customers return to have their vehicles serviced by Hempstead Ford Lincoln. More

BEST SERVICE EXPERIENCE EVER! Brought my 2016 MKC in for service due to a minor problem I was having. Karen Wunderlich was especially "wunderful" by keeping me constantly updated Brought my 2016 MKC in for service due to a minor problem I was having. Karen Wunderlich was especially "wunderful" by keeping me constantly updated on the status of my repair. She was extremely pleasant and informative, as was the entire staff of this dealership. And in addition, I was given a 2018 MKX as a loaner! Compared to other not so great experiences I have had at Lexus and Audi, I highly recommend Hempstead Ford Lincoln. You won't be disappointed. More

Excellent Experience !!!! I have been shopping for a car for quite some time now and have had one bad experience after another. I was starting to believe that the reputation us I have been shopping for a car for quite some time now and have had one bad experience after another. I was starting to believe that the reputation used car salesman had wasn't a reputation, it was a true depiction of who they are . They seemed to have been people who just lied and knived thier way through the day .....Until I visited Hempstead Lincoln Ford. My experience there was very different. The people who work there are a different breed. The one who stood out the most to me was Stan Peddle , he was our salesman. He is an outstanding, knowledgeable, professional, amazing person!! A man who I would trust with my children, and there aren't many that would have that privilege. I would highly recommend Stan Peddle and the entirety of this dealership to everyone I know !!! Even though I live in Suffolk County , from every car in , this is where I will travel to for my purchases 😀 More

Download gos Charlie Durante took care of the gps download efficiently while I waited for the 2013 MKX. I consistently receive great service from him and Paul. Charlie Durante took care of the gps download efficiently while I waited for the 2013 MKX. I consistently receive great service from him and Paul. the car also had an oil change which was also completed in a timely manner. More

Amazing There isn’t a better dealership to deal with . Unbelievably clean . Exceptional and Courteous people . No pressure. No B. S. Just good old fashion eth There isn’t a better dealership to deal with . Unbelievably clean . Exceptional and Courteous people . No pressure. No B. S. Just good old fashion ethics . From the second you walk in , there’s simply a different feeling you get than from other dealers . I honestly think there won’t be anywhere else to get a car from . I may just be a life long customer from here on in .. More

Very pleased with experience Smooth process from sale to delivery. Would have liked to have better visibility on vehicle delivery timing. Friendly and knowledgeable staff. A Smooth process from sale to delivery. Would have liked to have better visibility on vehicle delivery timing. Friendly and knowledgeable staff. Appreciated working with me on trade in and delivery of trade in to out of state dealer. More

Great service.very friendly staff Amazing experience Ihad the works performed on my explorer and everything was perfect because of the outstanding customer service that the wonderful K Amazing experience Ihad the works performed on my explorer and everything was perfect because of the outstanding customer service that the wonderful Karen Wunderlich provided me. She went above and beyond to satisfy a customer. More

HAD THE WORKS PERFORMED Brought my vehicle in for the Works to be performed on my 2003 Grand Marquis. Work was completed in a very timely manner. I was out in less than an Brought my vehicle in for the Works to be performed on my 2003 Grand Marquis. Work was completed in a very timely manner. I was out in less than an hour. More

Needed Air Bag replaced and the process was easy to follow I have a Lincoln that needed a new air bag and the process was easy to understand - bring car in to be reviewed, then part ordered, called two days la I have a Lincoln that needed a new air bag and the process was easy to understand - bring car in to be reviewed, then part ordered, called two days later and set appt. Took about two hours as expected and was able to work in the business lounge. Maria helped get the process going with Karen and together the service and expectations were excellent. Thank you Maria and Karen Jeff Mara More

Carter is great!!! After lengthy research for the Explorer I wanted, Hempstead had it! Metallic with stone interior...fabulous! A phone call, by chance answered by Cart After lengthy research for the Explorer I wanted, Hempstead had it! Metallic with stone interior...fabulous! A phone call, by chance answered by Carter, led to a great experience to secure and lease my first car. Carter offered guidance, explained every step, great sense of humor, (I even offered to buy him "salad" for lunch), shared his personal life, and you just knew what a special man Carter is. The dealership personnel are all friendly and helpful. My husband and son have purchased many cars together and they agreed, this was the best experience ever! We live a hour away but would have no issue traveling to see Carter and dealership family again. Thank you, Carter! More