Hempstead Ford Lincoln

Awesome service I would just like to thank Karen and Charlie in the service dept. They walked me through my service, helped me get a loaner and assured me it would b I would just like to thank Karen and Charlie in the service dept. They walked me through my service, helped me get a loaner and assured me it would be taken care of in a timely fashon. They were right! Awesome service with so much extra care it really felt like i was family. More

Great service. Michelle was very helpful and informative. She was very nice. Service was very good and in good time. Very satisfied and would come again for future s Michelle was very helpful and informative. She was very nice. Service was very good and in good time. Very satisfied and would come again for future service problems. More

AS ALWAYS...SERVICE WITH A SMILE From the moment you call for an appointment till the time you get your car you are treated like a rock star. I brought my car in for a simple inspect From the moment you call for an appointment till the time you get your car you are treated like a rock star. I brought my car in for a simple inspection. I was greeted on line by a smiling woman who asked, not what I was there for BUT how I was doing. I was then met by Karen. who made me feel like I was the only customer in the dealership. She greeted me with her GREAT sense of humor and put me as ease. As long as I have been going to this dealership, ALL the service writers are wonderful and understand YOUR problem, THANK YOU Charlie S. More

Unexpected The scariest part was being in a bad situation with the car I had previously bought. I had only had it for 2 1/2 years and knew within the first six The scariest part was being in a bad situation with the car I had previously bought. I had only had it for 2 1/2 years and knew within the first six months i had gotten a bad deal. Unfortunately, I had no options. I finally made it into Hempstead Lincoln Ford where i was able to speak with Doug Curtis who made my experience and my situation 100% better then I ever thought or expected it could be! Thank you for everything you did to help me!!! I highly recommend Soug and his team!! More

Outstanding in all areas Its with my absolute pleasure that i provide positive reviews for Hempstead Lincoln Ford dealership and more specifically Doug Curtis and Lowell Forem Its with my absolute pleasure that i provide positive reviews for Hempstead Lincoln Ford dealership and more specifically Doug Curtis and Lowell Foreman. I had recently got into a car accident and my car was totaled out by the insurance company. I went into Hempstead Lincoln Ford on a Saturday morning. I spoke with Doug Curtis, who sat me down in his office and went over my situation. Doug hit every point of concern for me - put a car package together for me and handed me off to the outstanding saleman Lowell Foreman. Lowell took me for a test drive of the car. He was patient and told me to take my time, hit all maneuvers and test out all the features. Lowell then went over all the paperwork (dotted the i's and crossed the t's with me). From beginning to end - it took a total of 4 hours which was pleasurable since my last experience at another dealership was close to 7 hours. If you are in need of an automobile, please make Hempstead Lincoln Ford your first choice! More

Evan at Lincoln is fantastic Bought a new Lincoln MKX. Evan was a pleasure to work with. He was knowledgeable and understanding. Also, very transparent with the entire sales proc Bought a new Lincoln MKX. Evan was a pleasure to work with. He was knowledgeable and understanding. Also, very transparent with the entire sales proces. I recommend You reach out to Evan if you ever need a Lincoln More

A pleasurable experience Evan and his sales team are awesome they made leasing a second vehicle for my family in two years a pleasurable experience. We left the dealer with a Evan and his sales team are awesome they made leasing a second vehicle for my family in two years a pleasurable experience. We left the dealer with all the knowledge we needed to know to operate our new Fusion safely thanks to Evan and his sales team including info we needed to know when it came time to bring our Fusion in for maintenance.Hempstead Ford is the best. More

Excellent services Mr. Tony Balsamo offers an unbelievable service. Overall experience from Hempstead Ford is great. The sales person is very professional on automobiles Mr. Tony Balsamo offers an unbelievable service. Overall experience from Hempstead Ford is great. The sales person is very professional on automobiles, as well as mechanics. More

Bad to Great I have had my Ford Explorer for 2-1/2 years and have always loved the service they provide, until this recent visit. It was a stressful day and I had I have had my Ford Explorer for 2-1/2 years and have always loved the service they provide, until this recent visit. It was a stressful day and I had just picked up my twin 3 year old nieces, got in the car and it would not start. Of course the girls were nervous and didn’t understand what was going on so I calmly called Ford Road Service. Tow truck came and I was able to get the car to Hempstead Ford. I went into the service office and explained what my situation was and the service rep said “so what do you want me to do for you”. I cannot llie, I was a little shocked because like wsaid I have always had great experiences there before. Without sounding like a total witch, I replied “oh I don’t know, how about finding out what caused it to not start?!” A different service rep saw the look on my face after he walked out, her name was Karen Wunderlich, and asked what was going on. I explained the whole situation including what he said to me. She immediately went out to him and my car and took over the whole reason for my service. Thank you to Karen for turning a bad experience into one that was once again pleasant, the way Ford Lincoln has always been before. More

Car buying experience Alexander was a great salesman and had much patience going over the car for me. John, the sales manager made my car buying experience wonderful, it w Alexander was a great salesman and had much patience going over the car for me. John, the sales manager made my car buying experience wonderful, it was not stressful at all and very low pressure. Thank you again! More