
Hempstead Ford Lincoln
Hempstead, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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How easy was that ! Can’t say enough about the consideration, professionalism and personal touch afforded to me during this transaction.Extremely satisfied with my MK Can’t say enough about the consideration, professionalism and personal touch afforded to me during this transaction.Extremely satisfied with my MKZ and grateful to my Super Salesman,Marshall Washington. Why Go Anywhere Else? More
Great salesman I went to this dealership head strong and not wanting to purchase right away however, salesman Edy was on top of his game and was able to get me blue I went to this dealership head strong and not wanting to purchase right away however, salesman Edy was on top of his game and was able to get me blue book value for my trade in and a host of other discounts. Very nice young man that made my experience easy and pleasurable. Thumbs up ford. I walked out with a new car from just browsing and I'm not easily swayed. :) More
People are great, service work frustrating Considering this is the second time in four months they’ve had my car for over a week for the same issue, I should be upset. However, Karen has been e Considering this is the second time in four months they’ve had my car for over a week for the same issue, I should be upset. However, Karen has been exceptionally accommodating. She understands how frustrating this process has been and has made it much easier to deal with. This is not the first time I’ve been dissatisfied with the actual service (plus last time they broke the back of my key, losing the emergency key—the guy I worked with then was less than concerned—I should have gotten a new one). I probably would have gone somewhere else but since this was for an issue they obviously didn’t fix the first time, I had to go back. Lucky I got Karen this time...because of her, I will give them another shot. More
Great Experience I had to bring my car in for a recall. Karen and Juan brought my car in on time and the work was performed in a timely manner. The car was returned cl I had to bring my car in for a recall. Karen and Juan brought my car in on time and the work was performed in a timely manner. The car was returned clean. They acted very professionally. I would recommend this dealership. More
Tony B is the man! Start to finish Tony helped me through the buying process with the utmost courtesy. After shopping around a few dealers Tony was the only one who woul Start to finish Tony helped me through the buying process with the utmost courtesy. After shopping around a few dealers Tony was the only one who would go out of his way to make sure all of my questions were answered, gave me updates on timing of the vehicle coming in and took care of my Subaru’s trade with no hassle. An excellent experience and I’m glad I went with Tony and Hempstead. Keep up the great work, I’ve already recommended this dealer to everyone who has asked where I got such a nice car. More
never left the lot with 5 miles on and BROKEN The process of buying my 2018 Ford Explorer was OK. The worst part of my experience was sitting in the car trying to figure out how to use the naviga The process of buying my 2018 Ford Explorer was OK. The worst part of my experience was sitting in the car trying to figure out how to use the navigation and all that other fun stuff with the sales rep. While we were sitting in the car, the engine started smoking. As my pregnant wife and two year old daughter jumped out of the car in fear i knew this was bad. Keep in mind the car has 5 MILES ON IT! The car was overheating and coolant fluid was completely drained from the car. This is unheard of! I'm not looking for a hand out or any freebies. I didn't want to imagine this happening to me or anyone else while their out on the road with their families . No one at the dealer wanted to take responsibility for this discrepancy on their part and said it was not their fault. I'm leaving this review for other people to know the dangers of this dealership. This was a brand new car that shouldn't have happened especially when my whole family was in the car. This is the last time I'll buy a car from this dealership or any Ford deanship. If I could post any photos to prove to you how bad it was i would. More
Very Happy I had an appointment scheduled and I arrived a bit early the car was taken right in and the service was performed as promised in a short period of tim I had an appointment scheduled and I arrived a bit early the car was taken right in and the service was performed as promised in a short period of time. My check in and check out was effortless More
Great Experience Thank you Hempstead Ford and for a Great Experience Dealing with John Berto . and thank you John for being a truly nice person to deal with Thank you Hempstead Ford and for a Great Experience Dealing with John Berto . and thank you John for being a truly nice person to deal with and your expertise in Ford Products and Options. and helping us From the begining. More
Excellent Service!! Just got my new 2019 Mustang from John, our sales consultant. Very helpful and very passionate about his customers. John has made my first new card pu Just got my new 2019 Mustang from John, our sales consultant. Very helpful and very passionate about his customers. John has made my first new card purchase a breeze. He spent the time finding me the one I wanted, got us the best possible pricing, and spent the time with us explaining the differences in each car we looked at. After choosing the right one, he kept us updated through the entire process, answered every question and went above and beyond to make sure we were happy (excellent service). When the car arrived and it was ready for us to pick up, he spent time with us once again to explain everything to us, showed us every feature in the car, connected my phone to the car and reminded me that he will be there for any future questions. After the service I received, I would highly recommend John and the Hempstead Ford dealership to anyone in the market for a new car. They truly put customer satisfaction as a priority! Thanks again John!! More
Excellent and personalable Great pull in welcome service and greeted by someone, Had my loaner ready and I was out with in 15 minutes. Great follow up with the service rep. Great pull in welcome service and greeted by someone, Had my loaner ready and I was out with in 15 minutes. Great follow up with the service rep. More