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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,040 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,040 reviews

March 08, 2025

Excellent service, sales people communicated well and provided support and follow-up as promised. Enjoyed working with everyone involved. More

by Crobson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Berto, John Smisek, Bob Jackson
Mar 10, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Mar 10, 2025 -

Crobson responded

I have enjoyed working Hempstead Ford for over 25 years - leasing all my cars (Lincoln and Ford) from this dealer. It’s always been an excellent experience.

March 07, 2025

I was greeted promptly, the service manager understood my concerns & my service was completed in a timely manner More

by llidon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lydon
Mar 07, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

March 05, 2025

I had a great experience purchasing my Ford Bronco at Hempstead Ford due to Rick Roseman. He was extremely knowledgeable and really nice. It was like dealing with a friend. He gave me all my options t More

by maggie0405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Roseman
Mar 07, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

March 03, 2025

I got my fourth lease escape from Hempstead Ford. I always deal with Rick Roseman all of these years. He is very knowledgeable courteous he knows everything about the vehicles and he's a pleasure to More

by Vee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
rick Roseman
Mar 07, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

March 01, 2025

Professional, courteous, personal attention. My experience in trading in my Edge and in buying a new 2025 Ford Escape, was an easy process. All was handled in an efficient manner. I received m More

by jcozzani5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dowdell Carter
Mar 04, 2025 -

Hempstead Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 20, 2025

Another great experience while servicing my Lincoln. Karen Wunderlich is extremely friendly, knowledgable and patient in assisting me with servicing my Lincoln. More

by Nick M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Feb 26, 2025 -

Hempstead Ford Lincoln responded

Nick - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Mar 03, 2025 -

Hempstead Ford Lincoln responded

Nick - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

February 17, 2025

We had a great experience at Hempstead Lincoln with Justin Chen. He was patient, courteous and extremely helpful. Would recommend him and the dealership to all friends and family. More

by Juliennebrovenick
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chen
Feb 20, 2025 -

Hempstead Ford Lincoln responded

Julienne - Thank you so much for taking the time to leave us a positive review! We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Feb 24, 2025 -

Hempstead Ford Lincoln responded

Julienne - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

February 01, 2025

We had a mechanical issue with our leased car near the end of lease—they took our car back and got us into a new vehicle right away. Overall, a great experience! More

by DavidF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Cullen
Feb 03, 2025 -

Hempstead Ford Lincoln responded

David - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Feb 04, 2025 -

Hempstead Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 28, 2025

Work with Rich funny guy all business, but pleasant got me taken care of fairly quickly no complaints Hopefully my next experience will be just as quick More

by Cork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Jan 29, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

January 28, 2025

not happy. car has been in the shop for 2 weeks after i bought it less than 2 months ago. More

by NYlongisland
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jan 29, 2025 -

Hempstead Ford Lincoln responded

We're very sorry to hear about this. Please contact the Service Manager, Oliver Czavar, at your earliest convenience so we can discuss this more. Thank you. Oliver Czavar: hempflservice@gmail.com 516-483-7200 EXT 101

Jan 31, 2025 -

Hempstead Ford Lincoln responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (516) 483-7200 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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