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Hempstead Ford Lincoln

Hempstead, NY

Overview
Employees
Reviews
Vehicles
4.8
2,034 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,034 reviews

February 01, 2025

We had a mechanical issue with our leased car near the end of lease—they took our car back and got us into a new vehicle right away. Overall, a great experience! More

by DavidF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Cullen
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Feb 03, 2025 -

Hempstead Ford Lincoln responded

David - Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Feb 04, 2025 -

Hempstead Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 28, 2025

Work with Rich funny guy all business, but pleasant got me taken care of fairly quickly no complaints Hopefully my next experience will be just as quick More

by Cork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Jan 29, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

January 28, 2025

not happy. car has been in the shop for 2 weeks after i bought it less than 2 months ago. More

by NYlongisland
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Curtis
Report | Print
Jan 29, 2025 -

Hempstead Ford Lincoln responded

We're very sorry to hear about this. Please contact the Service Manager, Oliver Czavar, at your earliest convenience so we can discuss this more. Thank you. Oliver Czavar: hempflservice@gmail.com 516-483-7200 EXT 101

Jan 31, 2025 -

Hempstead Ford Lincoln responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (516) 483-7200 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

January 27, 2025

Carmine is very nice and helpful. I would like to recommend him to ppl who’s looking for a sales person for help. More

by Czheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine
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Jan 29, 2025 -

Hempstead Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 26, 2025

The Dealership was very helpful and supportive. Mr. Berto was excellent. I am very satisfied. More

by hannanj
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Berto.
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Jan 27, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

January 24, 2025

Karen Was Excellent! !! Got Me In And The Vehicle Serviced!!! Very Happy With The Wat Karen Handled The Appointment!!! More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
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Jan 24, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Jan 26, 2025 -

Hempstead Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 12, 2025

Dealt with Karen and as usual it was a very pleasant, positive experience; came in for complimentary NYS inspection and knew from prior service that I was going to need work on the brakes. Was able to w More

by jvmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Report | Print
Jan 13, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Jan 14, 2025 -

Hempstead Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Jan 14, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

Jan 16, 2025 -

Hempstead Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 05, 2025

Exelent stuff carmine and stan number one lucky to have them Managment exelent I definetly be back to get another car and highly recommend Mike. Also Exelent and profesional job Lincoln of Hempstead sh More

by Mcdjali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine stan and the manager forgot his name so sorry
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Jan 06, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

January 03, 2025

They are not professional about DMV paperwork take long time more than a month when u try to call them they are responses is not good. More

by Yusuf Mohammad
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Dimitry
Report | Print
Jan 04, 2025 -

Hempstead Ford Lincoln responded

Yusuf - Thank you for sharing your concerns. We understand how frustrating delays can be. Please know that we issued all the correct paperwork promptly, and the delay is currently with the New York State Department of Motor Vehicles. Unfortunately, we have no control over the time it takes for them to process transactions. If you have any further questions or need assistance, feel free to reach out to us directly. We appreciate your patience and understanding. (516) 483-7200

January 02, 2025

Great customer service and overall experience working with carmine and the team! They were easy to work with , and went above and beyond to ensure everything I needed was met. More

by broadtsj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine
Report | Print
Jan 07, 2025 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear about your great experience with us. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

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