Hemborg Ford - Service Center

Another good experience I needed a oil change and I need it done pretty quickly. I called Pat and made an appointment , I told her that I had a doctor's appointment and had t I needed a oil change and I need it done pretty quickly. I called Pat and made an appointment , I told her that I had a doctor's appointment and had to be out within 2 hours. I usually get the works which includes several other items other than oil change. Pat got it done and I was on my way. More

Recall Repair Tony was incredible friendly and helpful. He made sure I had transportation, and that I had everything I needed out of my car. The repair was done qui Tony was incredible friendly and helpful. He made sure I had transportation, and that I had everything I needed out of my car. The repair was done quickly. More

service I would like to thank Pat Thorp in the service department. She is very professional and courteous . She has always makes sure the customer I would like to thank Pat Thorp in the service department. She is very professional and courteous . She has always makes sure the customers needs are met and any service recommendations are discussed properly. More

Very Professional I like that they attend to you soon after arriving. The service department is organized and the people are polite. I don't mind taking in my car. I like that they attend to you soon after arriving. The service department is organized and the people are polite. I don't mind taking in my car. More

Very satisfied Hemborg Ford has consistently preformed quality service with a honest service advisers. In the past I experienced a questionable situation which I was Hemborg Ford has consistently preformed quality service with a honest service advisers. In the past I experienced a questionable situation which I was not pleased. I questioned the situation and stated what I expected. The service manger stepped up and did what I felt was correct. I highly recommend Hemborg and always return because when I experience a questionable situation, Hemborg stood up and made the customer happy. More

Excellent service Friendly and professional service. Felt comfortable and was not talked into more than what I came for. I won't do business with dealerships that give Friendly and professional service. Felt comfortable and was not talked into more than what I came for. I won't do business with dealerships that give me the run around and not honest. Thanks for having honest employees Hemborg. More

Service Manager is very attentive and helpful Jorge Chavez Great service. Clean area. Knowledgeable advisor and service manager. Space is limited but a work station for those waiting for there vehicle can work Great service. Clean area. Knowledgeable advisor and service manager. Space is limited but a work station for those waiting for there vehicle can work from with 110 ports/ USB ports for charging. More

Great service Got really great service at Hemborg ford Pat helped me with my car she was a big help with my new car the window would not stay up would go back down Got really great service at Hemborg ford Pat helped me with my car she was a big help with my new car the window would not stay up would go back down by it self they fix my problem right a way and I was on my way fast and easy thanks for the great service keep up the great work More

Very poor sales and service Purchased new C-Max Energi jan 6, 2017, Dealer or service will not honor promises, Sync still not functioning after 2 visits. Pushed thru initial "tra Purchased new C-Max Energi jan 6, 2017, Dealer or service will not honor promises, Sync still not functioning after 2 visits. Pushed thru initial "training on vehicle" when we went back to get full overview and proper sync operation, salesman could not get sync to function and his exact words were "I have been lying to alot of people" I am beyond upset and frustrated with this company, Sales stated numerous times "Vehicle will tell you where there is a charging station" well, there is no navigation on this $39,000 vehicle, which is odd because owner.ford.com says it has it. Sales Manager Brian is the most incompetent person i have ever meet, we went to talk about these issues and did not take any notes and nothing was fixed during 1st service visit, including the damaged fuel door the sales person did while trying to open it up (pried it open, there is a switch inside) Paint damage still not fixed, they are sending me touch up paint so i can do it myself. Robert in service tried to help, but nothing is fixed. I would be happy if they just repaired paint and installed navigation like was promised. More