Hemborg Ford

I went in looking for an economical vehicle. I am 21 so I had very small amount of credit. Luis showed me a few cars and I ended up on the 08 Ford Taurus. It had 55000 miles and was in very good condition. I had very small amount of credit. Luis showed me a few cars and I ended up on the 08 Ford Taurus. It had 55000 miles and was in very good condition. I told him lets check my credit first since I am a first time buyer and I did not want to waste his time. He insisted we drive it first and that I was not wasting his time. Very friendly and very professional. I needed a payment around 250 to 300 after going back and forth we had agreed on 295 if the bank could approve it, I come back the next day to find out my payment was only $256!! I was ecstatic! Luis had the car cleaned and gas tank filled. Very joyful buying experience and I will be back again! Thanks Guys! -Ryan More

OK SO AT FIRST I WASNT GOING TO STOOP TO THE DEALERSHIPS LEVEL BUT I FEEL MY TIME AS WELL AS MY FAMILY MEMBERS TIMES HAVE BEEN WASTED THE THREE OR FOUR TIMES HEMBORG FORD SALES REPS DEWAYNE, AND JOHN HAVE G LEVEL BUT I FEEL MY TIME AS WELL AS MY FAMILY MEMBERS TIMES HAVE BEEN WASTED THE THREE OR FOUR TIMES HEMBORG FORD SALES REPS DEWAYNE, AND JOHN HAVE GIVEN ME THE RUN AROUND. THE FIRST DAY I RAN MY CREDIT WITH THEM THEY PROMISED ME A 2008 FORD EDGE BUT ONCE I GOT DOWN THERE IT WAS A WHOLE NOTHER STORY.THEY THEN TRIED TO GET ME IN SOME OLDER CRAPPY CARS WELL JOHN DID ANYWAY AND THEN AFTER A FEW DAYS HE MAKES ME SETTLE FOR A 2005 FORD ESCAPE HYBRID WITH OVER 115,000 MILES ON IT CAR PAYMENTS A MONTH WERE ALMOST 400 AND WITH MY INCOME AT THE TIME HE ASKED ME TO PUT WAY TOO MUCH DOWN WHICH WAS 2000 WHEN I WAS ONLY SUPPOSED TO PUT DOWN 500-1000 WHEN I SPOKE WITH DEWAYNE.AFTER I FINALLY GOT TO LEAVE THE DEALERSHIP IN THIS SUV,I STARTED HAVING MANY ISSUES WITH THE CAR LIKE OVERHEATING ISSUES,LIGHTS POPPING ON AND OFF,FUEL GAGE ACTING UP AFTER I PUT GAS IN IT,AND CLICKING NOISES UNDER THE CAR.I IMMEDIATELY CONTACTED MY ATTORNEY AFTER THIS AND HAVE ALSO CONTACTED HEMBORG ABOUT IT BUT WHATS SO FUNNY AFTER I TOLD THEM ABOUT THIS ISSUE THEY WANTED ME TO BRING THE CAR BACK STATING AT FIRST THEY COULDNT GET ME FINANCED BUT ONCE I DIDNT BRING CAR IN CAUSE OF A ILLNESS GOING ON WITH ME THEY COULDNT SPEAK WITH ME SO THEY ENDED UP PCIKING UP THE VEHICLE AT MY FRIENDS HOUSE.THIS IS THE WORST DEALERSHIP I EVER BEEN TO AND HAVE THE WORST FINANCING.I WOULDNT EVER RECOMMEND THIS DEALERSHIP TO ANYONE,NOT THE RICHEST PERSON IN THE WORLD,NOT EVEN A BUM.I AM ONLY SPEAKING MERE TRUTH AS WOULD MY FAMILY WHO WITNESSED IT ALL.THIS DEALERSHIP IS VERY MONEY HUNGRY AND JUST WANT TO SALE CARS WHETHER THEIR REALLY BAD CARS OR OK ONES.I WILL NEVER DEAL WITH THIS DEALERSHIP EVER AGAIN.I DIDNT EVEN WANT THAT CAR FROM JUMP SO WHEN THE TOW GUY CHRIS CAME I JUST GAVE HIM THE KEYS AND TOLD HIM HERE YOU GO WITH NO PROBLEM.I AM NOW PURSUING A LAWSUIT AGAINST THIS CAR LOT FOR MANY REASONS AND I HAVE MANY WITNESSES AND PROOF.I HOPE YOU ALL LISTEN CAUSE I DONT WANT TO SEE ANYONE ELSE GET DONE WRONG LIKE ME AND MANY OTHERS. More

Absolutely an awesome experiance!!! Great customer service and a pleasure to do business with. Will definitely recommend to others and will look there first for my next vehicle. Thanks again!!! service and a pleasure to do business with. Will definitely recommend to others and will look there first for my next vehicle. Thanks again!!! More

On Aug 6 we went to Hemborg Ford in Norco, they found the car we were looking for at the price we wanted. Our salesman, Hugh Rist and Michael Pawley the Finance Manager gave us a wonderful experience, they a car we were looking for at the price we wanted. Our salesman, Hugh Rist and Michael Pawley the Finance Manager gave us a wonderful experience, they are very helpful and professional. Thank you Hugh and Mike. :) Definitely go to Hemborg Ford in Norco. More

Had a Great experience Terri was outstanding along with William, Duane, Daryle and Michael Great Service and so friendly. I'm a believer of Hemborg Ford. William, Duane, Daryle and Michael Great Service and so friendly. I'm a believer of Hemborg Ford. More

THEY ARE THE BEST AT WHAT THEY DO!!!! I will recommend them and have already recommended them to someone I know who is looking to buy next year. them and have already recommended them to someone I know who is looking to buy next year. More

This place is a JOKE!!! I went to purchase a car that I found online at hemborg I get there and had a overall not bad experience in the purchase of the car. They try and gouge you a little but honestly wha found online at hemborg I get there and had a overall not bad experience in the purchase of the car. They try and gouge you a little but honestly what dealer doesn't... Anyway I had bought the truck and everything was a mess from then on I had a due bill from the dealer stating that there were things to b fixed on the car that we had discussed prior to the sale and it took them 3weeks to call me and set up and appt. then when I come down there they don't have the parts and sent me away that same day on my way home I noticed the transmission started shifting erratictly and hard and when I pull in my drive way and get out there is coolant leaking from the truck!! 2 days later I bring it into service and explain to them the problems I am having. At this point I had had the car for 3weeks and put only about 200 miles on it. The service guy calls me in the afternoon saying the transmission did not have the correct up to date flash put on the computer and they flashed it and the tech says it shifts fine. Also said they couldn't find the coolant leak.. So I say I will come show your tech where. I get there the truck is in a stall and in 2 min I show the guy the leak and NOW he sees it!!  I ask if they did a pressure test he said "no". Any backyard mechanic knows that if you have a coolant leak u should pressure check the system before anything!! So after this they find the leak...I leave and they call me a few hours later saying that I am going to have to pay a deductible for replacing the part that was broken! This is where I flipped my lid! How can they possibly think that it's ok to sell me a car (that was certified pre owned)  that breaks within a month and ask the customer to fork out another $100 for a deductible on the warranty on something that should have been fixed before the car was sold? If the inspections on the car to "certify" it were performed by technicians that actually know what they r doing this wouldn't have happened! I am still in the battle for the money and am Refusing to pay it! This place is horrid the co owner even got involved and seemed to not care at all about the fact that he has lost a futre customer and dissatisfied a current one!! The service dept is the worst in CA! I would just say stay away from hemborg and don't line there pockets with any more money!! Hope Tor (co owner) and Pat (service manager) see this and know who it is coming from and fix the problems with service techs having to b taught by customers on how to do there job! Unacceptable!! Also wanted to add on the fact that 3 months after I purchased the car from these people I had to take it back to them to get it smogged because the geniuses down there never took care of it so here I am driving around with no registration for 3 months!! These people really need to get there things together down there!! More

I recently purchased a used vehicle 2 months ago from this dealer (See review below from DHouseholder, April 2012) Less than 2500 miles later, the truck breaks down. I am told it should be covered under this dealer (See review below from DHouseholder, April 2012) Less than 2500 miles later, the truck breaks down. I am told it should be covered under the warranty and to have it towed to the dealership. After a 6 hour ordeal to get it towed in, I am told they cant give me a ride home, a loaner vehicle, and the rental agency they deal with is closed. Eventually they give me a ride to the airport to rent a car. The next day I am advised the repair will not be covered under the warranty and they wanted $1300 to fix it. I declined because I cant afford it. Then they wanted $200 to let me have the truck towed out of there. I asked to speak with a manager and recieved the run-around for over 30 minutes. I never did get to speak with a manager, but they eventually gave me the vehicle back at no charge only after I started warning other customers about my experience. This was my 3rd purchase in 6 years, and I am also in the market for a 4th new vehicle(my 1st purchase was totaled in an accident) and made that known the 1st day I was there. If this is how they treat repeat customers, I would stay away. They will bend over backwards to make the sale, but God help you if you need service after the sale. More

When I purchased my new car, Michael Pawley wasvery helpful. He was very knowledgeable about the various financing options available and never made me feel pressured. He was very friendly but also ve helpful. He was very knowledgeable about the various financing options available and never made me feel pressured. He was very friendly but also very professional. More

Greg Porter, transmission specialist, gave great advice & service to my good friend when her Explorer needed service on an urgent basis. Thank you, Greg Porter & Hemborg Ford. & service to my good friend when her Explorer needed service on an urgent basis. Thank you, Greg Porter & Hemborg Ford. More