Hemborg Ford

Very prompt responses to my e-mails, from both Ryan and Teri in the Internet Sales dept. Very friendly service. And very efficient and quick. Teri in the Internet Sales dept. Very friendly service. And very efficient and quick. More

Not sure how they stay in business, they do not want to work with you on a price. We were passed off to three different sales people, no idea why. Last guy has only been there a short time (told us this) work with you on a price. We were passed off to three different sales people, no idea why. Last guy has only been there a short time (told us this) because he couldn't answer our questions. Crazy! More

Overall the experience was good. Teri was our sales person and she did a great job of getting us a fair deal. I appreciated her hard work. One thing that did frustrate me though was that the vehicle wa person and she did a great job of getting us a fair deal. I appreciated her hard work. One thing that did frustrate me though was that the vehicle was delivered with the gas light on. When I asked if they would at least give me half a tank so i could get to my destination I was told they only fill up vehicles that are certified Ford trucks. What a poor way to end a transaction where I spent thousands of dollars. They should really think about their policies for new customers. More

I first visited the dealership on Friday, November second around 4:30pm. I explained to a salesman (I forgot his name) that I was looking at getting into a car in the fusion/focus range. There wasn't a 2013 around 4:30pm. I explained to a salesman (I forgot his name) that I was looking at getting into a car in the fusion/focus range. There wasn't a 2013 fusion available to test drive so he showed me the 2013 escape, and 2013 focus. After discussing what I wanted in a car, he suggested a 2013 Taurus SEL that he had in stock. He was very patient, helpful, and seemed very knowledgeable. By the end of that visit, my wife and I felt that the Taurus was a bit out of our price range and decided to wait for a 2013 fusion. On Monday, November fifth, I decided to submit an inquiry on edmunds.com to see if I could find a 2013 Fusion with the features that I wanted. I received several phone calls from dealerships but Teri was the only one who was able to find me a car that met my exact specifications that I didn't have to wait six weeks for. She was also able to get me a deal that the other dealerships wouldn't match. She was very helpful through the entire process and was quick to reply to any questions that I submitted to her via email. The other sales people at the other dealerships seemed overly aggressive in comparison. With my experiences with interacting with Teri and the first salesman that I mentioned, I felt really good about committing to the purchase here at Hemborg Ford. The Next day, I received a received a call from Joe Watson asking me about my experiences at the dealership, and if I would still consider the Taurus if we could work out a deal. Like the others, he was patient, and willing to answer any questions I had. We ended up coming to an agreement on the original 2013 Taurus that I was looking at, and I picked it up that night. I was also assisted by the sales manager, and by someone from finance. Both of them were extremely helpful as well. I especially appreciate how I was presented my options during the financing, and wasn't overly hassled when I decided not to purchase everything. Overall, my experience at Hemborg Ford far exceeded that from any dealership I have interacted with in the past and I will continue to look to them for future purchases and services. More

Teri was very friendly. Teri has a sales persons gift of Teri was very friendly. Teri has a sales persons gift of NO PRESSURE SALES, high pressure sales has always been a big diturent in buying a new car fr Teri was very friendly. Teri has a sales persons gift of NO PRESSURE SALES, high pressure sales has always been a big diturent in buying a new car from a dealership for us. Many times I have gotten up and left if I feel I'm being pressured. Not with Teri. Thank you for that, and for that reason, I would buy our next vehicle from her. Dan and Paula Stow 2012 F150 More

Was looking for a car for my son on the internet,Hemborg ford has the selection and availability.Teri was quick and prompt on the info I need.She was very professional and direct to the point.That made t ford has the selection and availability.Teri was quick and prompt on the info I need.She was very professional and direct to the point.That made the sale. More

Eric was a pleasure to work with. He did not pressure for sale and attempted to be helpful to the best of his ability. Teri was helpful in providing information after the sale. for sale and attempted to be helpful to the best of his ability. Teri was helpful in providing information after the sale. More

Teri was very prompt and responsive by e-mail contact. Help me find exactly what I was looking for. When I arrived at the dealer everything was ready for me to test drive and Lawrence was helpful and resp Help me find exactly what I was looking for. When I arrived at the dealer everything was ready for me to test drive and Lawrence was helpful and responsive in that regard. The finance dept was efficient in setting up financing and explaining options. A great team effort all around. Also they were helpful after the sale in locating missing items. More

Some people find a bank that becomes the only place they go back to for help. I found this with Hemborg Ford. This is the Dealer I will go back to for all my car purchases. They are fantastic. The best expe go back to for help. I found this with Hemborg Ford. This is the Dealer I will go back to for all my car purchases. They are fantastic. The best experience I have ever had with a dealership. More

My wife and I had our baby early. Therefore, I was unable to make it down to Hemborg to look for a new car. Jamie in Internet sales was extremely helpful and understood our situation. She searched throughout to make it down to Hemborg to look for a new car. Jamie in Internet sales was extremely helpful and understood our situation. She searched throughout her inventory for a brand new 2012 Edge. She found one and was able to keep the price just under our 30k out the door price. Also, Eric(k) sp? was extremely helpful with explaining the features and didn't push for a sale. I've been in sales and when a salesman like Eric(k) just talks to you as in a casual conversation, it's much more relaxing and makes for a better experience. We will be back for our next car purchase! More