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Hemborg Ford

Norco, CA

3.9
288 Reviews
Our team at Hemborg Ford would like to thank you for visiting our website! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Norco, California, the staff at Hemborg Ford will help you find the Ford vehicle you want. If you're looking for a New Ford near Ontario, CA, we've got you covered with our extensive lineup of new and used Ford vehicles. At Hemborg Ford, we offer an extensive online inventory of new Ford cars in Norco, along with well maintained Certified pre-owned cars, trucks and SUVs by today's top manufacturers. Come on in and take a test drive or browse learn more about our New Ford vehicles here! Our sales staff will help you find that new Ford or quality used car that you have been searching for. We also provide professional Ford Reviews for Norco, CA! For years, the financial staff at Hemborg Ford has offered expert advice for those seeking an affordable Ford car loan or lease. Our service doesn't just stop there. Norco customers can come in and take advantage of our knowledgeable Ford car repair technicians, and a fully-stocked inventory of Ford auto parts. Sign up for our Owner Advantage Club and start earning $$ for every dollar you spend with us.
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1900 Hamner Ave

Norco, CA

92860

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Showing 288 reviews

October 20, 2016

Great service Excellent. José always tries to get my car done in a timely manner. Always friendly. The place is clean, workers are friendly. Even the shuttle dr More

by Julie9999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Mendiola
Nov 07, 2016 -

Hemborg Ford responded

We really appreciate you being so kind as to write this review. We try our best to stand out from other dealers in terms of service excellence. It is gratifying to hear that Jose provided you with a great experience. Thank you so much and if you have any further needs, do not hesitate to come back to see us.

August 08, 2016

Defect in dash board Recently went with my daughter to take 4month old edge in. The dash board had a defect on it. After taking it back for a second time for them to take More

by Rudeness
Recommend Dealer
No
Employees Worked With
Matt Laird
Aug 22, 2016 -

Hemborg Ford responded

I would like to thank you for taking the time to provide us with your feedback in this review. I am sorry to hear you felt your experience at Hemborg Ford was anything less than perfect. Our top priority is delivering 100% customer satisfaction and I'd like to extend my sincerest apologies that you left our dealership with disapproval overshadowing your experience. The situation you have experienced is undoubtedly unfortunate and not the kind of incident we anticipate any of our customers to encounter. I can assure you that your comments will be taken into deep consideration to ensure this does not happen again. Thank you.

June 04, 2016

Another Satisfied Customer I cannot say enough about how well we were treated at Hemborg Ford. We drove over 100 miles for our first visit to the dealership. We were pleasantly More

by Chuck56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Steve Slavik
Jun 06, 2016 -

Hemborg Ford responded

Thank you so much for taking the time to let us know about your recent visit to Hemborg Ford. We strive to always do what is right and provide our customers with uncompromising service and a truly exceptional experience. It is our passion to not only meet, but exceed, your expectations on every occasion, especially after such a long drive! On behalf of the entire staff of Hemborg Ford, thank you again for allowing us to be of service and thank you for the reccomendation. Very truly yours, Perry Brandt, General Manager

January 02, 2016

Outstanding Teri assisted me in buying my first new vehicle. As such, I had to be hand walked through the process bit. Teri was able to completely answer my ques More

by some_random_guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri Temeyosa
Jan 04, 2016 -

Hemborg Ford responded

Hello some-random-guy, Thank you on behalf of Teri and my team for your kind review. We are delighted to hear how professional and patient Teri was during your first buying experience. We know Teri truly enjoyed working with you and was happy to help you through your first buying experience. Congratulations on your new vehicle and we hope you enjoy it!

May 12, 2015

Excellent customer service . Teri is a pleasure to work with, this is the third vehicle I have purchased with her. She does an outstanding job. She gets me exactly what I need, More

by Walter Stolpp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri Temeyosa
May 12, 2015 -

Hemborg Ford responded

Thank you for the generous review you left about Teri! We are glad to hear that Teri makes your buying experience easy and it is outstanding service every time. Thank you and congratulations on your new vehicle!

May 10, 2015

Worst service ever If you were to ask me to recommend this dealer to you. I'd say no in a flash. I have never had a worse experience or treatment than today. I will not More

by Cargal247
Recommend Dealer
No
Employees Worked With
November 07, 2014

It's just your money they're interested in Came in for service and to have driver's seat controls checked as it would not adjust to desired positions. I was told the whole motor needed to be ch More

by Alnabor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rico at Service
Nov 25, 2014 -

Hemborg Ford responded

Thank you for your feedback, and we are sorry to hear you were not satisfied with your recent service experience. We pride ourselves on our excellent diagnostic process, and apologize we failed to detect the wiring issue. We are glad to hear you were able to get the issue resolved, and we are truly sorry for any hardship we caused you. We will use your comments to craft a better service experience for all our customers in the future, and hope for an opportunity to better serve you personally.

October 13, 2014

You guys rock! Lyndon and Teri are the best. No hassles, just service. Lyndon says I'll arrange a deal the you can't say no to. Teri says I'll get a truck built just More

by skshoping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Dole, Teri Temeyosa
Oct 15, 2014 -

Hemborg Ford responded

You are very welcome, and thank you for your review! We hope you are enjoying your new truck as much as you enjoyed your car-buying experience with Lyndon and Teri, and we hope to see you again for all its routine maintenance!

August 20, 2014

Warning do not buy a used vehicle from this dealership. I bought a used vehicle and purchased a 2 year warranty on it. About three weeks later I noticed it was leaking oil. Make it a short story I took that More

by chadneisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Daryle Uhrich
Sep 18, 2015 -

Hemborg Ford responded

Hi Chad, I want to apologize for the experience you had at our dealership! I want to personally thank you for bringing this to my attention and I am glad my team did get you into a new vehicle. I understand your frustration and want to let you know that we will use this feedback to ensure it does not happen again.

July 27, 2014

Fleet manager Terry was great she answered every question that I had she would answer the phone when I called. I will be telling everyone about her and Hemborg More

by Bobdogs18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri temeyosa, Teri Temeyosa
Oct 15, 2014 -

Hemborg Ford responded

Thank you so much! We are glad Teri was able to provide you with the informative and friendly car-buying experience we pride ourselves on deliver at Hemborg Ford, and we look forward to seeing you again for all your automotive needs!

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