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Hemborg Ford
Norco, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service I showed up with no appointment and was able to be seen which made me happy. I also work in customer service and know how annoying walk-ins are 🤗 I showed up with no appointment and was able to be seen which made me happy. I also work in customer service and know how annoying walk-ins are 🤗 More
F350 Truck Purchase Very easy and informative purchase expeience with Karl. We special ordered a truck with the features we wanted and it came in sooner than he had advi Very easy and informative purchase expeience with Karl. We special ordered a truck with the features we wanted and it came in sooner than he had advised and all features were included as ordered. More
Highly rated review Karl was extremely helpful and professional throughout our entire truck purchase experience. I will definitely recommend Karl in the Hemborg Ford flee Karl was extremely helpful and professional throughout our entire truck purchase experience. I will definitely recommend Karl in the Hemborg Ford fleet sales department to all of my friends and family! Awesome and thorough service! More
Very satisfied Hemborg Ford has consistently preformed quality service with a honest service advisers. In the past I experienced a questionable situation which I was Hemborg Ford has consistently preformed quality service with a honest service advisers. In the past I experienced a questionable situation which I was not pleased. I questioned the situation and stated what I expected. The service manger stepped up and did what I felt was correct. I highly recommend Hemborg and always return because when I experience a questionable situation, Hemborg stood up and made the customer happy. More
Excellent service Friendly and professional service. Felt comfortable and was not talked into more than what I came for. I won't do business with dealerships that give Friendly and professional service. Felt comfortable and was not talked into more than what I came for. I won't do business with dealerships that give me the run around and not honest. Thanks for having honest employees Hemborg. More
Service Manager is very attentive and helpful Jorge Chavez Great service. Clean area. Knowledgeable advisor and service manager. Space is limited but a work station for those waiting for there vehicle can work Great service. Clean area. Knowledgeable advisor and service manager. Space is limited but a work station for those waiting for there vehicle can work from with 110 ports/ USB ports for charging. More
Great!! I love my new car this dealership made it very easy and fast purchasing my car, Andrew and the rest of the staff were great. I love my new car this dealership made it very easy and fast purchasing my car, Andrew and the rest of the staff were great. More
Everybody was awesome and patient Thanks to everybody that assisted me ( I know I was a little pain) from my salesman Andrew, manager Ryan and finance person Mike. Thanks again! Thanks to everybody that assisted me ( I know I was a little pain) from my salesman Andrew, manager Ryan and finance person Mike. Thanks again! More
Great service Got really great service at Hemborg ford Pat helped me with my car she was a big help with my new car the window would not stay up would go back down Got really great service at Hemborg ford Pat helped me with my car she was a big help with my new car the window would not stay up would go back down by it self they fix my problem right a way and I was on my way fast and easy thanks for the great service keep up the great work More
Very poor sales and service Purchased new C-Max Energi jan 6, 2017, Dealer or service will not honor promises, Sync still not functioning after 2 visits. Pushed thru initial "tra Purchased new C-Max Energi jan 6, 2017, Dealer or service will not honor promises, Sync still not functioning after 2 visits. Pushed thru initial "training on vehicle" when we went back to get full overview and proper sync operation, salesman could not get sync to function and his exact words were "I have been lying to alot of people" I am beyond upset and frustrated with this company, Sales stated numerous times "Vehicle will tell you where there is a charging station" well, there is no navigation on this $39,000 vehicle, which is odd because owner.ford.com says it has it. Sales Manager Brian is the most incompetent person i have ever meet, we went to talk about these issues and did not take any notes and nothing was fixed during 1st service visit, including the damaged fuel door the sales person did while trying to open it up (pried it open, there is a switch inside) Paint damage still not fixed, they are sending me touch up paint so i can do it myself. Robert in service tried to help, but nothing is fixed. I would be happy if they just repaired paint and installed navigation like was promised. More