Helms Motor Company

Good quality service. Very efficient and online. Friendly and scheduling service is good and timely. and scheduling service is good and timely. More

Everyone there was friendly and very helpful. .r Thomas did a great job explaining everything. did a great job explaining everything. More

Great dealership easy too work with in and out the salesman Dewayne was great will buy there again salesman Dewayne was great will buy there again More

I was severely disappointed in my experience. I lived in Lexington for 22 years and always thought a lot of the dealership. I live out of state now and was visiting family. We had a flat on our 2021 jeep. I Lexington for 22 years and always thought a lot of the dealership. I live out of state now and was visiting family. We had a flat on our 2021 jeep. I purchased an extended warranty. When I tried to use this warranty at your dealership I was treated like I was wrong and felt like I was being treated like I was making it up or just stupid. I questioned the clerk and the service manager and even offered to show the paperwork but I was dismissed and told there were no such warranties. I paid it and got reimbursed at a later date from my dealership that I bought it from without question and promptly. I waited three days to bring it to Helms and support a local business. I feel like I wasted my time and was very disappointed. More

Helms Motor Co. is easy to work with and provides great customer service. They provided a great experience in the purchase of our new car. customer service. They provided a great experience in the purchase of our new car. More

Todd explained what was done to my vehicle and what would need to be done further. Becky was courteous and efficient as usual. need to be done further. Becky was courteous and efficient as usual. More

Was taken care of in a timely matter and problem was check out and was tolded to let them know if any more issues check out and was tolded to let them know if any more issues More

Let me begin Helms has my business for life. Todd in the service department second to none. Had a problem with the dash pad in my wife’s Grand Cherokee Todd had it on order for over a year. Todd called me l service department second to none. Had a problem with the dash pad in my wife’s Grand Cherokee Todd had it on order for over a year. Todd called me last week it finely came in we dropped it off and they gave me a new Dodge truck to drive. Todd and his crew had it done in a day and half. Thank you Helms More

Explained everything that was going on very throughly where I understood it. Understanding I brought my son with me and made him feel welcome as well where I understood it. Understanding I brought my son with me and made him feel welcome as well More

Helms has always provided me with great customer care/service & tried to take care of any car problems. care/service & tried to take care of any car problems. More