Helms Motor Company
Lexington, TN
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Customer service is outstanding,Mr Steve Helms and Mrs Jamie Joyner were very helpful. Best dealer experience I have had. 79 years old. Not My first rodeo. Jamie Joyner were very helpful. Best dealer experience I have had. 79 years old. Not My first rodeo. More
Exceptional Staff and Service! The attention given to the customer is above average and the sale process seamless. Helms is wonderful and highly recommended. In the past 20 years I The attention given to the customer is above average and the sale process seamless. Helms is wonderful and highly recommended. In the past 20 years I have purchased 6 vehicle's and traded in prior purchases and it has always been a win-win. More
We have had numerous recalls and issues with our Chrysler Pacifica but Helms has always taken our vehicle right in and had a loaner for us to use while it is in the shop. They have tried to go above and beyo Pacifica but Helms has always taken our vehicle right in and had a loaner for us to use while it is in the shop. They have tried to go above and beyond even though they have been given difficult circumstances with the ongoing issues with our vehicle. More
David in the service department is very professional and took excellent care of me. He explained the issue very well and you can see that he is very passionate about helping his clients. If you are thinking took excellent care of me. He explained the issue very well and you can see that he is very passionate about helping his clients. If you are thinking of purchasing or having any service needs there I would not hesitate! See David in the service department and see Andy Wood if you want to purchase a vehicle. More
Chris at the diesel shop made an appointment with us, on a Wednesday for the following Monday. I spoke to him about it, where to drop keys etc and then on Monday when I called he said he didn’t know anythin a Wednesday for the following Monday. I spoke to him about it, where to drop keys etc and then on Monday when I called he said he didn’t know anything about it. On Wednesday when our truck was finally done, it didn’t make it to the gas station a mile away before it broke down. $400 wasted. It went to a different shop after Chris was extremely rude, not organized, and obviously didn’t even test drive the pick up. I’ll never go back. More