Back

Helms Motor Company

Lexington, TN

4.9
1,631 Reviews

694 East Church St

Lexington, TN

38351

Directions

By Type

Showing 1,631 reviews

July 24, 2022

The problem we brought it in for to get fixed was not fixed when we picked it up like we were promised. The people are nice and pleasant though. Too bad it was a waste of our time and money. More

by jasonschultz3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
July 24, 2022

When I walked in with my car and let them know I'd be waiting they said they would get right on it, gave me an estimated time frame and lived up to their claim. Experience shows in their attitude and wil More

by BONNIEJBROUGHTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
As I had not been out of the hospital long I didn't have the heart to let them know I was not paying attention.
July 23, 2022

We've gone to Helms for years to have the service done on our Jeep and Ram truck..They do what needs to be done in a timely manner without trying to add on a bunch or junk you don't need. They will however t More

by DSYD34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm terrible with names. But everyone there is always great.
July 23, 2022

Service was good, customer service was good and kept to a close time schedule. It was great. More

by purpleasever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember.
July 22, 2022

Great experience. Andy took my initial call and worked with me from start to finish. Not pushy, but ready and helpful in answering all my questions. More

by Ryan P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wood
July 20, 2022

We have been doing business with Helms for at least 5 years and have always had excellent service More

by shelly_stegall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
July 20, 2022

Jamie Joyner is the best! She made this so easy! She is super friendly and helpful. She was willing to go the extra mile to make things happen for me. More

by jamiebeasley19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Joyner
July 20, 2022

Honest reliable Excellent service department People you can trust Sales department is the very best More

by DBIRDCOTN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
July 20, 2022

Stayed in constant contact. Helped me navigate the insurance claim, and helped when the insurance company was difficult. They do a great job and I'll continue to use them. More

by rmann501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Kim
July 19, 2022

Absolutely awesome! This is the 4th vehicle I have bought from Helms and Andy Wood. They will always have my business. I truly love working with them. Extremely helpful More

by dd19990207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wood, Jon Bingham
...
37
...