Helms Motor Company
Lexington, TN
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These people are the best to deal with..always friendly and very helpful on any concerns you might have on your vehicle..Will definitely trade with them again. and very helpful on any concerns you might have on your vehicle..Will definitely trade with them again. More
Bought 2021 Jeep Wrangler, they brought all paperwork to my house, love the vehicle, great experience. I worked with Andy Wood the salesperson, fair with the trade ins, very nice person to work with. my house, love the vehicle, great experience. I worked with Andy Wood the salesperson, fair with the trade ins, very nice person to work with. More
Oil and filter change + tire rotation. I brought my oil Full Synthetic AMSOIL Signature Series 5W20 and insisted I be called to watch the mechanic pour “my” oil in the engine which they did. This was requi Full Synthetic AMSOIL Signature Series 5W20 and insisted I be called to watch the mechanic pour “my” oil in the engine which they did. This was required by me because on the previous oil change the mechanic put in their oil instead and kept my AMSOIL I brought. I am sure that happened before because the AMSOIL is a full quality synthetic and not a blend like their oil and is far superior to their oil and greatly improved the engines operation and performance especially on frigid cold mornings on a cold engine start and run. The dealer service person did comply this time and the “different” mechanic than before came and got me and used the oil I supplied to fill the engine with which I was thankful for but they did not offer to compensate me for the oil I brought the prior oil change which with tax cost over $16 a quart that’s my oil that the prior mechanic kept for himself after using the dealership oil instead. He stole both from me and also the dealership both when he did that! I only wish that the dealership would watch their mechanics better to stop things like that from happening again in the future! The dealership as a whole has lots of good honest people working there who are helpful and very nice in all departments. This was my 1ST SUV I purchased from them and I am still happy with it and would recommend to others to do trust them and give them their business when they are ready to buy their next car, truck, SUV or Jeep. Overall I rate this dealership highly to give your business to. More
Helms is the only place and I my family purchase vehicles. Terry Allen is always a pleasure to do business with, and a reliable representative who always looks out for us. The service department is vehicles. Terry Allen is always a pleasure to do business with, and a reliable representative who always looks out for us. The service department is very reliable and professional. I Always know we are being take care of and being treated fairly. More
Great service as always! We brought the charger in for the routine maintenance and the work was performed very quickly. I always recommend Helms Motor Co. the routine maintenance and the work was performed very quickly. I always recommend Helms Motor Co. More
I've never had a bad experience with them anytime I need a loner vehicle they let me have one Todd in the service department is great I have bought 6 vehicles from Helms and I always get a good deal Thomas a loner vehicle they let me have one Todd in the service department is great I have bought 6 vehicles from Helms and I always get a good deal Thomas is a great sales man. More
Clint in the Sales Department was great to deal with,Jon was very prompt in Billing and Steve the Owner was very Polite and Accommodating. Would Definitely Recommend Them to Buy From was very prompt in Billing and Steve the Owner was very Polite and Accommodating. Would Definitely Recommend Them to Buy From More
This place is so friendly and the techs are the best in the business. I have two dealerships that are closer to me but there is a reason I drive to Helms the business. I have two dealerships that are closer to me but there is a reason I drive to Helms More
The only dealership we use, ever. ALWAYS friendly, ALWAYS want to make the customer happy, and they ALWAYS make us feel important to them. They consistently go above and beyond to provide exceptional custome want to make the customer happy, and they ALWAYS make us feel important to them. They consistently go above and beyond to provide exceptional customer service. From New car, to used car to Service, everyone is the very best! More
As always exceptional customer service! The service department goes above and beyond expectations. I wasn’t able to drive vehicle to dealership. They came picked up and returned. Thank you so much!! department goes above and beyond expectations. I wasn’t able to drive vehicle to dealership. They came picked up and returned. Thank you so much!! More