Back

Helms Bros. - Service Center

Flushing, NY

4.0
150 Reviews

150 Reviews of Helms Bros. - Service Center

Sort by
June 29, 2018

Overall a good experience however saw something missing. Took my car in for servicing of brakes and replacement of tires. Everything was handled promptly however upon receiving my car I noticed the front ri More

by DAVIDS0710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine
Jul 02, 2018 -

Helms Bros., Inc. responded

Thank you for the feedback! We are sorry to hear about the issue with your fog lamp. Please feel free to contact our service manager, Richard Grein, at 718-631-8299 or via email rgrein@helmsbros.com to discuss your concerns.

June 29, 2018

Service A MB GLA 250 Service A for my GLA 250 Great attention to details Very impressed with the service performance I will be back and I will recommend Helms Bros to More

by RICHARDK2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 29, 2018

Greatly appreciated the prompt service. FAST EXCELLENT SERVICE. ..PRIOR PLANNING MADE THE MOST IMPACT. THIS HELPED ME TO CONTINUE MY DAILY WORK WITH THE LOANER CAR WAITING. Thankful for the More

by RAMOSRGATOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Service center rating I have found Jack to be very professional and friendly. He will go the extra mile to assist me with issues that is not related to the service. For exa More

by BERN7679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 29, 2018

Daniel Rhee is the best!!! He is very kind and he takes good care of my car. I trust him very much and has amazing servicemen. More

by YKKCHOI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Treated with respect From the moment you drop off your car at service till the time you pick it up you feel appreciated and are treated with respect. They even return the More

by Noscreenname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 29, 2018

Always GREAT I always have such a great experience when I need to have my car checked or repairs done. Andy Lin is a terrific service advisor, and the ladies at t More

by STELLYMAC24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know the names of the people at the desk and out front, but they are all WONDERFUL
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Amazing Service Easy drop off process. Friendly and attentive staff. Clean facilities. Great customer service. All questions answered completely. Great amenities avai More

by RAYMONDAPASHUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Always the best ! Andy, is always available when needed and any work performed on the car it gets done right with the best service all the time. Thank you More

by JPARKOH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

I like Andy Lin, he’s the reason I keep coming back. It was good. I’ve been coming to helms for 10 years. If I did not like it I would not be coming back year after year. More

by LAMB_PHYLLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

...
8
...