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Helms Bros. - Service Center

Flushing, NY

4.1
151 Reviews

151 Reviews of Helms Bros. - Service Center

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July 01, 2018

Great The service was so amazyI referred my family to Mrs Kass and I plan to go back to see her when my current lease expires. More

by JFINLY2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Savage
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 30, 2018

Being confident that its done right I have always had confidence in my service advisor Sean Savage. When I have to bring my car in for service he's always professional.. Recently I cal More

by BLOGAN10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audlyne Marcelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazzimine Rivere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herman Ospina, Sean Savage
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 30, 2018

Best Service I ever had This facility is the best I ever been ... top hospitality with all you need to do while you wait for Car to be serviced Or get a shuttle to wher More

by DARENHMYONG
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 30, 2018

Worth it The staff is very friendly. Andy Lin took care of my car after it was side swiped. He kept me updated with all the work and responded to all my messag More

by JOSEPHSANGELES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 30, 2018

Service A MB GLA 250 Service A for my GLA 250 Great attention to details Very impressed with the service performance I will be back and I will recommend Helms Bros to More

by RICHARDK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 30, 2018

Unsatisfactory Very bad service, let us leave a routine maintenance check without telling us we had a bad tire. Didn't complete work and let us drive off without t More

by Benzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jul 02, 2018 -

Helms Bros., Inc. responded

We are very sorry that you were not satisfied with the services received. We value your business and feedback and invite you to speak to our service manager, Richard Grein, at 718-631-8299 or via email at rgrein@helmsbros.com to discuss your concerns.

June 30, 2018

my repair My car radio was shutting off periodically so i complained to helms bros and they took my car in asap and did the best they could do to fix it. More

by CAYCAM646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Grein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 30, 2018

detailing I had the annual car service done a few days earlier but I felt the brake was giving me a problem so went back and informed Jackie Wong who offered to More

by VANITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Wong
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 29, 2018

Magnificent I always have a greatvl experience when I take my car in for service. Jack is the absolute very best. So are all the young ladies at the reception de More

by DLOWMAN665
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Easy does it! There was no wait to check in! Sean was very helpful and explained a few things I didn’t understand about some of the technology. While I had a cup More

by Jolo18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Savage
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

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