Helms Bros. - Service Center

Professional and Courteous Had my car in for maintenance. Everyone was helpful and got my car finished very quickly. I’d recommend it to anyone looking for great service. Had my car in for maintenance. Everyone was helpful and got my car finished very quickly. I’d recommend it to anyone looking for great service. More

Amazing! Helm's Brothers Mercedes service center is one of the reasons we have remained loyal to this particular dealer. You can buy a Mercedes from almost any Helm's Brothers Mercedes service center is one of the reasons we have remained loyal to this particular dealer. You can buy a Mercedes from almost any dealer in Queens, but you don't get the true Mercedes experience. Thank you for always taking care of our family! Andy Lin, you are amazing! More

Service Excellent service by Michael and Jason Friendly quick response and helpful Excellent knowledge on vehicles Understanding Fair and good communic Excellent service by Michael and Jason Friendly quick response and helpful Excellent knowledge on vehicles Understanding Fair and good communication I will recommend both of them More

Thorough It was a pleasant atmosphere & I enjoyed the convenience of having a shuttle service. They were friendly and had a good supply of snacks & coffee. It was a pleasant atmosphere & I enjoyed the convenience of having a shuttle service. They were friendly and had a good supply of snacks & coffee. More

Fast and excellent service I took my car a few times to check up and I had Sean S.as my advisor and I feel comfortable to discuss with problem or something that my car needs ,I I took my car a few times to check up and I had Sean S.as my advisor and I feel comfortable to discuss with problem or something that my car needs ,I trust Sean to take car my car he know what’s he doing and I like the place too I can say it’s nice and relax .plus people are nice and friendly there too... More

What a Mercedes Benz service center should be Felt like I was treated with kindness and professionalism the vehicle was retuned with all work completed well above my expectations they even made aw Felt like I was treated with kindness and professionalism the vehicle was retuned with all work completed well above my expectations they even made aware of issues with the vehicle that I didn’t notice More

Service for new key. Great service, very accommodating. Not overly crowded and process moved smoothly. Was consistently updated on status as well. Would recommend to fa Great service, very accommodating. Not overly crowded and process moved smoothly. Was consistently updated on status as well. Would recommend to family and friends. Thank you. More

Great experience overall Everything about this dealership is first class. From the valet to the waiting area and snacks, to the checkout. Everyone I encountered was extremely Everything about this dealership is first class. From the valet to the waiting area and snacks, to the checkout. Everyone I encountered was extremely pleasant. My advisor was Jackie and he was very nice and down to earth. I highly recommend Helms. More

Stretching your dollar So nice to meet a staff that keeps an eye out for your dollars rather than do what they can to run up the bill. So nice to meet a staff that keeps an eye out for your dollars rather than do what they can to run up the bill. More

Great The service was so amazyI referred my family to Mrs Kass and I plan to go back to see her when my current lease expires. The service was so amazyI referred my family to Mrs Kass and I plan to go back to see her when my current lease expires. More