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Helms Bros., Inc.
Bayside, NY
2,212 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,212 reviews
June 10, 2020
Easy and Stress-free Experience Suzanne and Jason were great. Told them what I was looking for and they delivered. Fantastic customer service and follow-up. Entire experience was Suzanne and Jason were great. Told them what I was looking for and they delivered. Fantastic customer service and follow-up. Entire experience was stress-free. More
by MARIAPRUYN
Verified Customer
Helpful June 09, 2020
Michael Altamura is great! I have leased multiple cars through Helms Bros and Mike Altamura has been my salesman for each of them; he's been so great all these years! thanks I have leased multiple cars through Helms Bros and Mike Altamura has been my salesman for each of them; he's been so great all these years! thanks, Vanessa More
by VWALSH125
Employees Worked With
June 08, 2020
Andrea was awesome I loved my decision a220 thank u so much I will be coming back in 2-3 years thank u again Andrea much I will be coming back in 2-3 years thank u again Andrea More
by JENELLCAMPBELL18
June 08, 2020
Mickey Customer service is fantastic Helms Bros will be my choice of Mercedes-Benz dealerships in tri state forever Michael Nekava is gold explaining everyth Customer service is fantastic Helms Bros will be my choice of Mercedes-Benz dealerships in tri state forever Michael Nekava is gold explaining everything and all options . Thank You More
by EMPIREGEMSCO
June 08, 2020
Helms Bros was very professional and efficient. They answered all my questions and concerns. Customer service was top notched. Michael Altamara is the epitome of a great salesperson. answered all my questions and concerns. Customer service was top notched. Michael Altamara is the epitome of a great salesperson. More
by LWATSONPINK
June 05, 2020
Best Experience I have ever had since leasing for 20 years. This is the second year that I have leased another Vehicle from Helms. The experience was so amazing that I left Range Rover after leasing a vehicle This is the second year that I have leased another Vehicle from Helms. The experience was so amazing that I left Range Rover after leasing a vehicle for one term . Andrea knew what I needed , in fact our conversation started with the fact that she had a white GLE in stock even though that was not my initial choice. It's almost as if she was a psychic. I ended up getting the white & really love it . Even though we were in a pandemic, everything was ready when hey said it would be. I did not feel the need to check any figures on the forms & just signed when I got to the dealership. Last year I thought it was amazing & this year was even better . I have never met a more straight forward person that goes above & beyond to make her Customer happy like Andrea. She makes the process super easy . More
by KILESH
June 05, 2020
My experience with Helms has always been terrific. Everyone is skilled at their job They are professional and personable at the same time. I wouldn’t get my car from anyone else. Everyone is skilled at their job They are professional and personable at the same time. I wouldn’t get my car from anyone else. More
by CALLAHANJ3247
Employees Worked With
Other Employees :
Sean Callahan
June 04, 2020
Costumer service was professional and at no time I felt pressure by anybody in the purchase of my car. I felt at home at all times. pressure by anybody in the purchase of my car. I felt at home at all times. More
by JORGEAVILA67
Employees Worked With
Other Employees :
Jean-Paul Chavert (5 Stars)
June 04, 2020
As a 4-peat customer with Helms Bros, I can tell you that they take extreme pride in taking care of their customers to provide the best experience. All levels of staff and management are professional and kno they take extreme pride in taking care of their customers to provide the best experience. All levels of staff and management are professional and knowledgeable. While I’ve only worked with one Sales Representative, who is exceptional, I can tell that all of their personnel in sales and service are committed to excellence. It’s the main reason I keep going back. More
by GUNN659
Employees Worked With
Other Employees :
Sean Savage
June 04, 2020
Working with Peter is always a pleasure. It was a very seamless process. He is extremely professional. He is a credit to your organization. Many thanks! seamless process. He is extremely professional. He is a credit to your organization. Many thanks! More
by PAULAP223
