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Helms Bros., Inc.

Bayside, NY

4.7
2,212 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,212 reviews

June 25, 2020

Excellent Sales and Customer Services Services provided by our Sales Rep Debbie is exceptional! The process from ordering the car we want to getting our car was seamless. Debbie always pl More

by LAWJOA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and hope to see you again soon.

June 25, 2020

Even there’s something happened when I picked up the car.But everyone who works in Mercedes gave us a great answer.And when I get the loader car,the gas is not full,but when I returned it back,they stil More

by Ethan
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Helms Bros., Inc. responded

Ethan - thank you so much for your important feedback. We appreciate it as well as your rating and review!

June 22, 2020

Great experience My experience with the dealership has been a very pleasant one. I was able to test drive vehicles that I wanted in a timely manner, The process was se More

by APARASRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Helms Bros., Inc. responded

Thank you for the wonderful review and kind words. We appreciate it and look forward to working with you again in the future.

June 21, 2020

Made the the process nice and simple went to the dealership just to pick up the keys the entire process was online. The facility looked amazing as well. More

by Andersongonzalez995
Recommend Dealer
Yes
Employees Worked With
Antony Toro
Jun 22, 2020 -

Helms Bros., Inc. responded

than you so much for the kind words. We appreciate it and look forward to working with you again in the future.

June 17, 2020

What can I say about this company this is my second Mercedes from them the first one was kind of use the I got in a accident and my car got total. I called them after I decided I wanted another Mercede More

by ACKKENESHA
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words and the 5-star rating! We appreciate it and look forward to working with you again when it's time for your third Mercedes-Benz!

June 16, 2020

The best dealership Always a great experience at Helms Bros., Inc. Customer service is top-notch Accommodating, especially during the Covid-19 pandemic. They make the More

by MICHELLEJUNG5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Helms Bros., Inc. responded

Michelle - thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

June 13, 2020

Amazing service, Anthony was fast efficient and took great care of me. I left with a brand new 2020 Benz. If I could I would get another benz just because of the amazing service Anthony provided! Came t More

by Mbb_ra59
Recommend Dealer
Yes
Employees Worked With
Antony Toro
Jun 15, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future!

June 13, 2020

Great service during the Covid quarantine! The production of my car was cancelled and the team at helms brothers was able to find me another car - with my difficult specs - and deliver it on time. More

by ralphd353
Recommend Dealer
Yes
Employees Worked With
Suzanne Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antony Toro
Jun 15, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words! We hope to work with you again in the future!

June 12, 2020

Easy no hassle purchase Kathleen Baade made everything easy and hassle free! This is the second car I have purchased from her and will definitely purchase from her in the fu More

by MICWILL
Recommend Dealer
Yes
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words and the 5-star rating! We look forward to working with you again in the future as well!

June 12, 2020

The purchase of the vehicle was quick. Helms Bros provided the best service. I’m happy with the deal we got from them on a 2017 GLE 350 More

by CAR96LIN05
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Helms Bros., Inc. responded

Thank you so much for the wonderful review! We hope you enjoy your GLE 350 and hope to see you again soon!

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