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Helms Bros., Inc.

Bayside, NY

4.7
2,212 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,212 reviews

July 01, 2020

Stellar !! From beginning to end, we were treated like family and will always go back ! fast service but thorough and most important --- so thoughtful !! than More

by arsha.cazazian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Helms Bros., Inc. responded

You're welcome! Thank you for taking the time to rate and review our dealership. We appreciate it and hope to see you again soon.

June 27, 2020

Jeffrey was the representative that I renew my lease with, he keep saying that I'm not going to get and extra charges and apparently after I switch to new car I got a new bill for the previews car, I em More

by LANCIANOKARIN
Recommend Dealer
No
Employees Worked With
Jeffrey Stampler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Helms Bros., Inc. responded

We’re sorry your experience at Helms Bros. was unsatisfactory. The extra charges had nothing to do with the leasing of the car ending and would not have been known to us. We certainly aim to always provide the utmost transparent transactions and we apologize if anything wasn’t made abundantly clear. If you would like to discuss the matter further in private, please feel free to contact me directly. At Helms Bros. all are our clients are valued and we apologize that we could not prevent this misunderstanding. Suzanne Cochrane, General Manager, 718-631-8181 ext # 2240

Jul 06, 2020 -

Helms Bros., Inc. responded

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June 27, 2020

My experience was fine. Since it was during the pandemic social distancing was in place and everything was previously arranged. Everything was completed very quickly. More

by GLENDACHARLES53
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Helms Bros., Inc. responded

Thank you so much for the 5-star rating! We appreciate it and look forward to working with you again in the future.

June 26, 2020

Jason was our salesperson and he was the superstar at Helms Bros. He got us the exact car we wanted and deliver it to our door. Cleaned, transferred and installed our plates, explained all the new fea More

by CAROLM
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Helms Bros., Inc. responded

Thank you so much for the 5-star rating! We appreciate it and look forward to working with you again in the future.

June 26, 2020

The service from the professionals at this dealership is unmatched. I felt comfortable and confident with my purchase, and was given incredible support from my salesperson Mr. Stampler. He made sure that I More

by KENNETHJMESEROLE
Recommend Dealer
Yes
Employees Worked With
Suzanne Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words. We appreciate it and hope you enjoy your new C300!

June 26, 2020

Great service. No pressure from salespeople. Prompt courteous service. Highly recommend this dealership. Andrea was really helpful. She is a great knowledgeable sales person. Glad to do business with H More

by NAZRINIQBAL
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nazrin Iqbal
Jun 29, 2020 -

Helms Bros., Inc. responded

Thank you so much for the wonderful review! We appreciate the recommendation and look forward to working with you again in the future.

June 26, 2020

Superb Dealer I have been with Helms Bros from nearly 20 years now and they always have the best service and staff. Debbie has helped me and my family with all our More

by HLACUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Helms Bros., Inc. responded

Thank you so much for your loyalty and your kind words! We appreciate it and look forward to working with you again in the future.

June 25, 2020

Working with Anthony on my car purchase was a delight and I really appreciate his candid no pressure style. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also More

by Omorocho10
Recommend Dealer
Yes
Employees Worked With
Antony Toro
Jun 25, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words! We appreciate the recommendation and look forward to working with you again in the future.

June 25, 2020

Helms Bros has been my go to car dealer for the past 10 years. I have been working with Debbie in leasing 7 vehicles and has always been courteous and displays exceptional customer service. I would recomme More

by PARK.DAVID.C
Recommend Dealer
Yes
Employees Worked With
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words. We appreciate the recommendation and your loyalty! We look forward to continue working with you again in the future.

June 25, 2020

Recommend to go see Andrea she’s the best she would get You always the best and go home happy my kind love my new car. Thanks you Andrea More

by YANELY0207
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Helms Bros., Inc. responded

Thank you so much for your kind words and the 5-star rating. We hope to see you again soon!

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