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Helms Bros., Inc.
Bayside, NY
2,211 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,211 reviews
July 18, 2020
Best service highly professional I’ve never been more comfortable, returning our old leased car and arranging to lease a new Mercedes from Helms Bros. Thanks to Jeffrey Stampler. My w I’ve never been more comfortable, returning our old leased car and arranging to lease a new Mercedes from Helms Bros. Thanks to Jeffrey Stampler. My wife and I have been very happy over the years, Doing business with Helms Brothers . I really like there show room, it is amazing seeing the number of different Mercedes vehicles they have to offer. More
by THOMASEKING
Verified Customer
Helpful July 17, 2020
My sales Consultant Dave Jennings wasVery My sales Consultant Dave Jennings was Very professional. .provided detailed information about each vehicle I inquired .Mr.Jennings was Patient My sales Consultant Dave Jennings was Very professional. .provided detailed information about each vehicle I inquired .Mr.Jennings was Patient with my questions And most importantl very professional More
by Ellis
Employees Worked With
Dave Jennings
July 17, 2020
Thanks to Helms Bros Inc. I think upgrade to sales person to about the technical knowledge about the Product. Best wishes to all of them. to about the technical knowledge about the Product. Best wishes to all of them. More
by ATAUR.LETON
Employees Worked With
July 16, 2020
Good one wish Just wish we were not in covid19 times because was not bale to be shown how to use certain things in car thank you Jessica Just wish we were not in covid19 times because was not bale to be shown how to use certain things in car thank you Jessica More
by JVILLAPLANAESQ
Employees Worked With
July 11, 2020
Antony goes above and beyond to provide the best costumer service. He’s very helpful and always assist with any questions or concerns. I’m very satisfied with my purchase and the service provided by Helms Br service. He’s very helpful and always assist with any questions or concerns. I’m very satisfied with my purchase and the service provided by Helms Bro. More
by Luisarod2917
Employees Worked With
Antony Toro
July 10, 2020
Best experience ever had to buy vehicle!!Sales manger Best experience ever had to buy vehicle!! Sales manger Dennis n sales representative kathleen was very helpful they both understood what exactly i wa Best experience ever had to buy vehicle!! Sales manger Dennis n sales representative kathleen was very helpful they both understood what exactly i was looking for!! More
by GAURAVCHD1985
July 10, 2020
Kathleen is amazing . She goes above and beyond to accommodate her client. Recently I had a serious issue and she resolved it immediately which was greatly appreciated. accommodate her client. Recently I had a serious issue and she resolved it immediately which was greatly appreciated. More
by MJG621
July 10, 2020
The amazing sales , finance and management professionals at Helms Bros. made navigating the car buying process during a pandemic stress free. The showroom was clean , socially spaced and all sales were by at Helms Bros. made navigating the car buying process during a pandemic stress free. The showroom was clean , socially spaced and all sales were by appt only. We had no hesitation that all precautions were being taken. Mike N. worked hard to find us the perfect car and we walked out of there truly happy while Jack made sure we understood aspect of our extended warranty putting our minds at ease. And thanks to Dennis for going the extra mile to make sure we knew how important our business was to Helms. Staying loyal to Mercedes goes beyond the quality of their products....it is a no brainer when the professionals at Helms treat you like family. More
by Jcinque
July 09, 2020
To whom it may concern, I don’t have words actually express how amazing the staff was every step of the way. Beyond exceptional, kind, professional, and caring. express how amazing the staff was every step of the way. Beyond exceptional, kind, professional, and caring. More
by JATIQ100
July 08, 2020
Still Great! I did 3 leases with Mike Altamura at Helms Bros back when I lived in Queens/Brooklyn. I then moved to NJ. I have been looking to buy a new family ca I did 3 leases with Mike Altamura at Helms Bros back when I lived in Queens/Brooklyn. I then moved to NJ. I have been looking to buy a new family car, so although I am in NJ, I had such a good experience with Mike that I reached out to see if we could do business again. He took care of everything, and was as pleasant as my wife and I remembered from years ago. We love our new car, and want to thank Mike and Helms Bros for providing such amazing service and a wonderful customer experience. More
by dchan114
Employees Worked With
