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Helms Bros., Inc.
Bayside, NY
2,211 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,211 reviews
September 21, 2020
Mike made the transition for my lease a great experience. I’ve been a Mercedes customer for 20 years and this was the best experience by far. I’ve been a Mercedes customer for 20 years and this was the best experience by far. More
by mperrin72
Employees Worked With
Helpful September 21, 2020
Melissa (saleswoman) was very kind. I would suggest that you must have someone who speaks Spanish; other than that everything was fine. The waiting time was very short and made the experience more favorab you must have someone who speaks Spanish; other than that everything was fine. The waiting time was very short and made the experience more favorable. More
by FENIXNYC
Verified CustomerSeptember 20, 2020
she is evey nice and friendly helps you to find the car you want also be patient to explain everything you need to know. Every good experience XD you want also be patient to explain everything you need to know. Every good experience XD More
by Yiwei
Employees Worked With
September 19, 2020
Melissa was such a great help and so patient with me while I chose my first car! She helped me find the perfect car and got me the best deals. I was confused about the whole car purchasing situation but while I chose my first car! She helped me find the perfect car and got me the best deals. I was confused about the whole car purchasing situation but she explained everything clearly to me and even continued to follow up with me after I got my car. If you’re looking to get a car definitely hit Melissa up! More
by Christinan
Employees Worked With
September 18, 2020
I'm really surprised and extremely disappointed on my 2020 GLE350 SUV , using Copper brand 21" tires, never seen and never heard it in world class MB before.. SO EMBARRASSED !!! 2020 GLE350 SUV , using Copper brand 21" tires, never seen and never heard it in world class MB before.. SO EMBARRASSED !!! More
by TD6206
September 18, 2020
Leasing a Mercedes from Helms Brothers was an AMAZING experience from beginning to end. Jeff Stampler went above and beyond to assist us with this process. I highly recommend using this dealership for al experience from beginning to end. Jeff Stampler went above and beyond to assist us with this process. I highly recommend using this dealership for all of your Mercedes needs. More
by RITESTER
Employees Worked With
September 10, 2020
Thank you so much Mikey!!! You are very knowledgeable & professional Mercedes Rep. I appreciate that you went above & beyond .It was an absolute please to work with & made the whole process so easy ! I lov professional Mercedes Rep. I appreciate that you went above & beyond .It was an absolute please to work with & made the whole process so easy ! I love love my new ride & lots of compliments already lol . More
by Stephanie Ramrup
September 10, 2020
Always great to come to Helms Bros. Communication could’ve been better this time. Third car received from this dealership. Hopefully won’t be the last. could’ve been better this time. Third car received from this dealership. Hopefully won’t be the last. More
by SHAKIMAW116
September 10, 2020
My sale lady was the best. She was so busy when I get there and she still fine the time to help me.she texted me after always checking in to make sure everything is ok andrea kass is the best sh there and she still fine the time to help me.she texted me after always checking in to make sure everything is ok andrea kass is the best she a much see guys. More
by OSHANE76
September 09, 2020
So I have to say while the car buying experience was great. The hand off is terrible. Still waiting on my wheel locks a week later. great. The hand off is terrible. Still waiting on my wheel locks a week later. More
by LIZABEE7
