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Helms Bros., Inc.
Bayside, NY
2,222 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,222 reviews
November 05, 2020
Pleasant and very helpful salesperson. Took the time to work numbers and understood my budget. Finance was a different story however. Not happy with how they get the score work numbers and understood my budget. Finance was a different story however. Not happy with how they get the score More
by MIKENICE23
Verified CustomerEmployees Worked With
David Jennings
November 05, 2020
It was a pleasure to meet & work with Michael Altamura, He was very knowledgeable and professional he made very easy for me to trade in my car for another Mercedes Benz. He was very knowledgeable and professional he made very easy for me to trade in my car for another Mercedes Benz. More
by CARMENL20
Employees Worked With
Other Employees :
Anthony Ferraro
November 04, 2020
Andrea Kass is outstanding! She took great care in assisting me in finding a vehicle that matched my needs. Andra is an excellent listener and delivers on wants and needs. It was a pleasant purchasing assisting me in finding a vehicle that matched my needs. Andra is an excellent listener and delivers on wants and needs. It was a pleasant purchasing experience and I look forward to working with Andrea and Helms Bros in the future. More
by LAKIBA12
Employees Worked With
November 04, 2020
They make buying a car a very pleasant experience. Even after buying they want to make sure everything is fine. Everyone goes out of there way to make sure you are happy. after buying they want to make sure everything is fine. Everyone goes out of there way to make sure you are happy. More
by HOWARD12
November 04, 2020
Michael Nekava was very courteous and professional. He was available on the day I needed to come in and he made the purchase very easy & seamless. I would definitely go back to him for my next Mercedes pu was available on the day I needed to come in and he made the purchase very easy & seamless. I would definitely go back to him for my next Mercedes purchase and highly recommend him to others! More
by A_MANESIS
Employees Worked With
November 03, 2020
Andrea was very helpful and patient make me feel very welcome at the dealer she tried many ways to find me a better quote th welcome at the dealer she tried many ways to find me a better quote th More
by ISRAELBISRAEL77
November 03, 2020
We have been a valued customer for over 10 years. I did We have been a valued customer for over 10 years. I did business with Jason Chen over the past 10 years .He was the professional gentleman ,friendl We have been a valued customer for over 10 years. I did business with Jason Chen over the past 10 years .He was the professional gentleman ,friendly, patient and trust a person. They made transaction very smooth and easy. I highly recommend this dealership to anyone that’s looking to purchase a beautiful car! More
by CATHYCQU
November 03, 2020
Though due to COVID 19 issues, where we must be very careful I found that the Helms dealership location was well prepared and very organized in that everyone kept their distance and sanitizers were in p careful I found that the Helms dealership location was well prepared and very organized in that everyone kept their distance and sanitizers were in place. Besides all that Kathelen is a wonderful fantastic lady. She made me at ease and the sale of my new 2017 GLC300 was completed More
by ENCARNACION1669
November 01, 2020
David's customer service was excellent. He delivered what he promised. He was very efficient and made the whole process so easy. Helm's Bro is definitely the best compared to the other Benz dealers..I will d he promised. He was very efficient and made the whole process so easy. Helm's Bro is definitely the best compared to the other Benz dealers..I will definitely recommend David and the Hems Bros family. This is my 3rd car with Mercedes, but this was my best experience to date!!!! More
by HAGERNABIH
October 30, 2020
very professional & he gave us the best option & deal for our needs. Highly recommend for his patience & walking us through the whole process. Thanks a lot Mr Mihailov . our needs. Highly recommend for his patience & walking us through the whole process. Thanks a lot Mr Mihailov . More
by DANCOZMA
Employees Worked With
Leonard Mihailov
