Helms Bros., Inc.

Simply the best, great team . Very professional and helpful, but above all they understand that your time is valuable and they respect that Very professional and helpful, but above all they understand that your time is valuable and they respect that More

Professional, Extremely helpful. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable. More

They were both quick and decisive. They were very friendly and give me confidence in my decision. They were very friendly and give me confidence in my decision. More

It took 3 hours to go through the process of taking delivery of a vehicle I was leasing. It appears that there isn't a clear reproducible process in place to get things done in a timely manner. Sor delivery of a vehicle I was leasing. It appears that there isn't a clear reproducible process in place to get things done in a timely manner. Sorry but this is unacceptable in todays day and age. More

Helms service was a luxury, top-tier experience. I was having a problem with a presafe functions pop up in my GLC 2019 I purchased from them. I came in directly from the road, and was helped immedia I was having a problem with a presafe functions pop up in my GLC 2019 I purchased from them. I came in directly from the road, and was helped immediately. The center itself is very clean and nice with Mercedes gear, snacks, coffee and drinks, and even a computer room! I grabbed a kiwi strawberry capri sun and a chewy granola bar. There was an area for Uber/Lyft and mine was there under a minute! Just got the call that they have fixed the car!! Remarkle service. More

Very quick process to get approved, and a nice Team to work with. Kathleen is a sweetheart to work with, We met over the phone and I trusted her right from the conversation. I purchased my car on a Thursd work with. Kathleen is a sweetheart to work with, We met over the phone and I trusted her right from the conversation. I purchased my car on a Thursday and my car was delivered to St. Louis by Sunday More

Jason Chen is great. Very professional and friendly, easy to work with. Would recommend him to other buyers. Very professional and friendly, easy to work with. Would recommend him to other buyers. More

Just purchased my third Mercedes from Jeffrey. He’s a gentleman and extremely professional Another great experience He’s a gentleman and extremely professional Another great experience More

Very quick process to get approved and the entire team was helpful and professional! Would recommend to ANYONE! was helpful and professional! Would recommend to ANYONE! More

I purchased a pre owned 2023 lexus GX 460 from Helms Bros in bayside salesman was good the sales manager was firm with the price but on my way out the door he decided to give me a discount ,deal was made tra in bayside salesman was good the sales manager was firm with the price but on my way out the door he decided to give me a discount ,deal was made transaction is completed while waiting at the salesman desk to get the insurance document I asked for a copy of the car fox, well to my surprise this vehicle was involved in an accident rear ended I was shocked and disappointed I wasn’t informed of this but I learn a costly lesson I expected better from a dealer of this magnitude if I had known about this accident I wouldn’t have made this purchase, so car shoppers remember to ask for the car fox before even starting any transaction, I honestly felt I was tricked because the dealer/salesman must have known about this damage to the vehicle, I’ve purchased several vehicles over the years car salesman tells you what you want to hear, they are always some hidden facts like my car fox. More