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Helms Bros., Inc.
Bayside, NY
2,222 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,222 reviews
December 17, 2020
Dealer didn’t include my trade in paperwork email to know why no response so it seems like I didn’t do a trade in wish I did trade in my ML350 2003. Dealer deliver car on 31miles gave me paperwork saying 8m why no response so it seems like I didn’t do a trade in wish I did trade in my ML350 2003. Dealer deliver car on 31miles gave me paperwork saying 8miles. Very disappointed. I won’t recommend anyone to Helms Mercedes Benz. I need my Money for my trade in. Thanks More
by EJOINER_01
Verified Customer
December 17, 2020
Fifth trade with Helms. No gifts, No rewards nothing.2004, when I purchased my first new Mercedes. I received lots of gifts. Such as two bottles of wine, with full name on them including an umbr nothing.2004, when I purchased my first new Mercedes. I received lots of gifts. Such as two bottles of wine, with full name on them including an umbrella. 2008, almost the same. Today nothing. More
by HEROLDLABISSIERE
December 17, 2020
The best dealer .. thank you for everything Jeffrey . We are happy with the new car 🚘 we gonna recommend this dealer for all my friends need a car . are happy with the new car 🚘 we gonna recommend this dealer for all my friends need a car . More
by JESSICA18_
December 15, 2020
Always a pleasure to have Mikey Mercedes find us a car. He always comes through and makes it happen. Friendly, no nonsense dealership. Always recommend them He always comes through and makes it happen. Friendly, no nonsense dealership. Always recommend them More
by DAAT000
December 09, 2020
Dealership is spotless and beautifully decorated for the holidays. Friendly and polite staff meet and greet throughout the visit. Mike Altamura in sales is first class & simply the best there is. This is my holidays. Friendly and polite staff meet and greet throughout the visit. Mike Altamura in sales is first class & simply the best there is. This is my 4th time buying a new vehicle but no other dealership comes close to Helms. They are top tier in sales, style and presentation! Outstanding experience! More
by FGODDEN1000
December 04, 2020
David Kim was very knowledgeable and able to find a vehicle that met my needs. I was very pleased with the results and the price. vehicle that met my needs. I was very pleased with the results and the price. More
by KELLYJP
December 04, 2020
I am not too happy with the service person by the name of Dave Jennings he tell me that I’m going to have Sirius XM and is not included on the package he also told me that I will have six free month of the Dave Jennings he tell me that I’m going to have Sirius XM and is not included on the package he also told me that I will have six free month of the Siriusxm More
by NICKELMAIBAO
Employees Worked With
Dave Jennings
December 03, 2020
Excellent service and great job.Sales person Jason chan Excellent service and great job. Sales person Jason chan is really helpful for trying to get the car i want. I'm very satisfied my new car.thanks. Excellent service and great job. Sales person Jason chan is really helpful for trying to get the car i want. I'm very satisfied my new car.thanks. More
by YONG4039
December 03, 2020
Great experiences w/ the salesperson very thing excellent ..friendly detail oriented very patient polite on follow ups professional and both the salesperson & his assistant working well together as a team ..friendly detail oriented very patient polite on follow ups professional and both the salesperson & his assistant working well together as a team More
by HAPPYME609
December 03, 2020
Ms. Kass Should Be Commended For Her Dedicated Work!!! She Was Excellent And Assisted Is Every Step Of The Process In Selecting This New Car!!! It Was A Pleasure Dealing With A True Professional!!! Helms She Was Excellent And Assisted Is Every Step Of The Process In Selecting This New Car!!! It Was A Pleasure Dealing With A True Professional!!! Helms Brother Is Very Fortunate To Have Her Working For Them And I Would Definitely Recommend Anyone Seeking To Purchase A Mercedes To Work With Ms. Kass!!! More
by CB
