Helms Bros., Inc.

I would only recommend someone to the dealership because my client Advisor was great. But when I asked for certain things the manager said no. He never came over to speak to me and try to work with me at al my client Advisor was great. But when I asked for certain things the manager said no. He never came over to speak to me and try to work with me at all. I took that as a lack of customer services. I asked for two things and he said no to both but never said well this is what I can do for you instead. That was my turn off. But like I said my Client Advisor was great and that’s the only reason why I would refer someone there to go to him. Dave Jennings gets 5 starts from me. But the dealership and the higher personnel’s need a lot of work on customer services. Also staff members you come in contact with are not friendly they don’t look friendly and don’t speak either. More

I have worked with Mikey Nekava for over last decade. Always a "best in class experience". Easy, seamless new car experience, even in this COVID environment. Always, honest advice and feedback with th Always a "best in class experience". Easy, seamless new car experience, even in this COVID environment. Always, honest advice and feedback with the customer's needs put front and center. More

Excellent services.Very satisisfied with the services of every body involved in sales orocess. One time I had an issue with the key fob battery,I called them, the sales person resolved the issue very prompt every body involved in sales orocess. One time I had an issue with the key fob battery,I called them, the sales person resolved the issue very promptly. More

Very professional and polite salesperson.Attentive to Very professional and polite salesperson. Attentive to customer’s needs. Ms. Debbie Chung made the whole process so simple and quick. I would defini Very professional and polite salesperson. Attentive to customer’s needs. Ms. Debbie Chung made the whole process so simple and quick. I would definitely recommand to everyone!! More

Jeffrey Stampler is a Terrific Person! He’s more than a sales person, he was so attentive to my needs and so was his boss sales person, he was so attentive to my needs and so was his boss More

Mikey Nekava, his assistant, and Giacomo in finance were awesome! It was the easiest transaction and they were able to get me the lowest price compared to other dealers. I will definitely continue to go bac awesome! It was the easiest transaction and they were able to get me the lowest price compared to other dealers. I will definitely continue to go back to them! More

I followed Susan Holmes from Southampton to your dealership. She is thorough, honest, and handled working. I also had the opportunity to deal with Andrea several times throughout the process and was dealership. She is thorough, honest, and handled working. I also had the opportunity to deal with Andrea several times throughout the process and was very happy with my experience. More

First Mercedes purchase and was excited until I picked up the car. We paid cash for the GLE and on the day I arrived the salesman told me to swipe my card for $70. Meanwhile the certified bank check was for the car. We paid cash for the GLE and on the day I arrived the salesman told me to swipe my card for $70. Meanwhile the certified bank check was for the exact amount I was told. I was blown away. The salesman then mentioned he would would see about getting us the all weather mats and called me day and night, but couldn’t get them. Very bad experience. I would NOT recommend purchases from this dealer. More

I have been dealing with mike Nekava for probably fifteen years. The experience this time was the same as the first time. Always the professional years. The experience this time was the same as the first time. Always the professional More