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Helms Bros., Inc.

Bayside, NY

4.8
2,222 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,223 reviews

January 25, 2021

Mr Stampler was thorough and provided a very friendly atmosphere. He made sure I was comfortable in my leashing agreement. Thanks very much it was a job well done More

by JEETTSINGH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 23, 2021

Really a great experience working with Mr. Michael Nekave and Helms . Professionalism, intelligence and courtesy at its highest level. A pleasure doing business. Thank You More

by FMUS215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 20, 2021

Andrea Kass is absolutely terrific! Dealership is wonderful! Great experience and look forward to next time... 5 stars! General manager is also terrific! Thank you More

by MBLUMENCRANZ
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 20, 2021

Michael and his assistant was extremely helpful and knowledgeable! They were patient and friendly. Great customer service overall.. it was an absolute pleasure working with the team! More

by SOPHBT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 20, 2021

Good dealer to stay away from. I called them to tow my car in because of a low battery warning. They sent an unlicensed ( as I later found out) tow truck company which took my car to their own place over More

by lbw5000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rhee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Audlyne Marcelin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Helms Bros., Inc. responded

I apologize for your experience, but as I explained in my email, Mercedes-Benz USA is in charge of which tow companies are used in their roadside assistance program. We have reported them and have been informed that they have been removed from the program. Also, we have reached out to the MTA to discuss your situation as well and it is my understand that there is no scofflaw implication regarding this incident. If you would like me to have someone from MBUSA call you to confirm this information I am happy to do so. You are a valued client and although we did not create the situation we are sorry it occurred and we’re doing all we can to remedy it. Thank you, Suzanne Cochrane, General Manager. 718-631-8181 Ext. 2240

January 19, 2021

Mr. Jeffery was trying to make happy and very informative. He made all of the paperwork and necessary things upfront. Thank you Mr. Jeffery Stampler. More

by FARZANA CHOWDHURY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 18, 2021

Best experience with any car dealership. Anthony was a consummate professional. Very detailed and helpful. I came with my two adult sons and wife and he answsered all questions in great detail with frie More

by NJDESAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Ferraro
Jan 20, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 16, 2021

Great experience with Anthony @ Helms Bros.! Patient and engaging, he helped us through the entire process soup to nuts with a positive attitude. If I was buying another car tomorrow -I'd go back to Anthony More

by J-BlueT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferraro
Jan 18, 2021 -

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 15, 2021

I WOULD LIKE TO SAY I AM IN THE CAR BUISNESS 27 YEARS I WOULD LIKE TO SAY I AM IN THE CAR BUISNESS 27 YEARS AND I HAD A WONDERFULL EXPERIENCE FROM START TO FINISH DENNIS KWONG IS A GREAT PREOWNED DIR More

by jmontalbano0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Kwong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Helms Bros., Inc. responded

Thank you for the kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future.

January 15, 2021

Andrea Kass and Susan Holmes are true professionals and are very responsive to customer questions, concerns and requests. They made it apparent that they wanted me to have a high quality experience. More

by Stuart
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Holmes
Jan 18, 2021 -

Helms Bros., Inc. responded

Stuart - thank you for the kind words. We appreciate it and look forward to working with you again in the future.

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