Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
Mr Stampler was thorough and provided a very friendly atmosphere. He made sure I was comfortable in my leashing agreement. Thanks very much it was a job well done atmosphere. He made sure I was comfortable in my leashing agreement. Thanks very much it was a job well done More
Really a great experience working with Mr. Michael Nekave and Helms . Professionalism, intelligence and courtesy at its highest level. A pleasure doing business. Thank You and Helms . Professionalism, intelligence and courtesy at its highest level. A pleasure doing business. Thank You More
Andrea Kass is absolutely terrific! Dealership is wonderful! Great experience and look forward to next time... 5 stars! General manager is also terrific! Thank you wonderful! Great experience and look forward to next time... 5 stars! General manager is also terrific! Thank you More
Michael and his assistant was extremely helpful and knowledgeable! They were patient and friendly. Great customer service overall.. it was an absolute pleasure working with the team! knowledgeable! They were patient and friendly. Great customer service overall.. it was an absolute pleasure working with the team! More
Good dealer to stay away from. I called them to tow my car in because of a low battery warning. They sent an unlicensed ( as I later found out) tow truck company which took my car to their own place over car in because of a low battery warning. They sent an unlicensed ( as I later found out) tow truck company which took my car to their own place overnight, went through a toll with an EZ pass which had no money on it, and since my license plate was picked up by the camera, I got a violation for going through a toll without paying. Neither Helms nor their corporate division will do anything about getting me a letter from the MTA that it was an error and that I was not responsible. They "supposedly" paid the fine but my name is still listed as a scofflaw. Helms passes the buck to corporate and corporate will do nothing. Helms is the one who ordered the tow truck, and they should be willing to fix this. Since other Mercedes places in my area will pick up and deliver your car when service is required and Helms does not, this gives me one more reason to never use Helms again. More
Mr. Jeffery was trying to make happy and very informative. He made all of the paperwork and necessary things upfront. Thank you Mr. Jeffery Stampler. informative. He made all of the paperwork and necessary things upfront. Thank you Mr. Jeffery Stampler. More
Best experience with any car dealership. Anthony was a consummate professional. Very detailed and helpful. I came with my two adult sons and wife and he answsered all questions in great detail with frie consummate professional. Very detailed and helpful. I came with my two adult sons and wife and he answsered all questions in great detail with friendliness and courtesy. Even when delivering the car he explained in great detail all the features. Will definitely recommend him to friends. Keep up the great job, Anthony. More
Great experience with Anthony @ Helms Bros.! Patient and engaging, he helped us through the entire process soup to nuts with a positive attitude. If I was buying another car tomorrow -I'd go back to Anthony engaging, he helped us through the entire process soup to nuts with a positive attitude. If I was buying another car tomorrow -I'd go back to Anthony hands down. That's the way it should be as the standard. Even post-purchase, the service continues... More
I WOULD LIKE TO SAY I AM IN THE CAR BUISNESS 27 YEARS I WOULD LIKE TO SAY I AM IN THE CAR BUISNESS 27 YEARS AND I HAD A WONDERFULL EXPERIENCE FROM START TO FINISH DENNIS KWONG IS A GREAT PREOWNED DIR I WOULD LIKE TO SAY I AM IN THE CAR BUISNESS 27 YEARS AND I HAD A WONDERFULL EXPERIENCE FROM START TO FINISH DENNIS KWONG IS A GREAT PREOWNED DIRECTOR THAT ASSISTED WITH THE SALES PERSON ALL THE WAY TO FINANCE WITH START TO FINISH GOOD PRICE ON MY NEW PREOWNED CAR AND A GOOD TRADE IN VALUE . GREAT STAFF AND EVERYONE WAS VERY FREINDLY ! More
Andrea Kass and Susan Holmes are true professionals and are very responsive to customer questions, concerns and requests. They made it apparent that they wanted me to have a high quality experience. are very responsive to customer questions, concerns and requests. They made it apparent that they wanted me to have a high quality experience. More