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Helms Bros., Inc.
Bayside, NY
2,223 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,223 reviews
March 04, 2021
Anthony was such a pleasant person to work with. He made my experience of getting my first Mercedes very easy and convenient. Excellent customer service my experience of getting my first Mercedes very easy and convenient. Excellent customer service More
by SUSANPRN
Verified CustomerEmployees Worked With
Anthony Ferrara
March 03, 2021
As always, this is my fourth lease and everyone at Helms treats me with the utmost respect, patience and guidance. Mr Jason Chen knows exactly how to make things go smooth. treats me with the utmost respect, patience and guidance. Mr Jason Chen knows exactly how to make things go smooth. More
by BRODIE5309
March 03, 2021
My experience here was nothing short of amazing! My salesman was very knowledgeable and also extremely patient. He took the time to understand what I really liked and could afford and showed me many op salesman was very knowledgeable and also extremely patient. He took the time to understand what I really liked and could afford and showed me many options. I was able to drive off in my dream vehicle. I am so pleased with the service I was provided. All of my questions were answered and I couldn’t have asked for a better experience. More
by MHOWELL426
Employees Worked With
March 03, 2021
Andrea was efficient, knowledgable and extremely professional. She was able to answer all our questions and make the lease of a new Mercedes as hassle free and pleasant as possible. Her warm and f professional. She was able to answer all our questions and make the lease of a new Mercedes as hassle free and pleasant as possible. Her warm and friendly manner are true assets and make it clear that this is the dealership to stick with for future transactions. More
by MARC.RICHLING
March 02, 2021
Amazing customer service. David from sales and jack from finance has great personalities. I will be there for future needs. I would recommend anyone who looking for excellent customer service. Ask for David finance has great personalities. I will be there for future needs. I would recommend anyone who looking for excellent customer service. Ask for David and he will make thinks happen. More
by AYRIKB
Employees Worked With
February 24, 2021
Excellent establishment to do business with Helms Bros,. Debbie was very professional and straight forward. She was exceeded my expectations and was very helpful. Thank you! Debbie was very professional and straight forward. She was exceeded my expectations and was very helpful. Thank you! More
by CHRISLEE1125
February 23, 2021
Michael was very nice and easy guy to deal with will definitely refer him to my friends and family. Thanks again for very pleasant experience. definitely refer him to my friends and family. Thanks again for very pleasant experience. More
by ARTHUR19765
Employees Worked With
February 21, 2021
The staff at Helms has always treated us like family. For over 10 years Michael has always been attentive and professional. Would never think of going elsewhere. over 10 years Michael has always been attentive and professional. Would never think of going elsewhere. More
by HEARTDOCMANNINO
February 20, 2021
Mike Altamura is great. He listen and understood what our needs were and always delivered!!!. Excellent service. We used this dealership only because of Mike needs were and always delivered!!!. Excellent service. We used this dealership only because of Mike More
by DOROTHYZAK11
February 19, 2021
As usual, Jason was super helpful in all respects, start to finish. We have been working with him and Helms for many, many years now (over 3 decades going back to my parents), and you always come through wi to finish. We have been working with him and Helms for many, many years now (over 3 decades going back to my parents), and you always come through with something that is both appropriate and works within our budget. I would be remiss if I didn't also give a shout-out to Kevin and Suzanne, who were both instrumental in our latest lease, in particular and made us truly feel like we were part of the bigger family. Helms is very lucky to have someone like Jason working for them - I trust that this is both well known and appreciated, in every respect. Thank you again for the above-and-beyond effort(s) and the satisfaction of knowing that our business is also appreciated and we were treated right. More
by RUSS
