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Helms Bros., Inc.

Bayside, NY

4.7
2,237 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,237 reviews

December 26, 2023

Great people! We’ve already leased a dozen cars with Mike and have enjoyed the process each and every time. Thank you!! More

by petroneauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Helms Bros., Inc. responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with Mike and our team. Leasing a dozen cars is no small feat, and we're delighted that each interaction has been enjoyable for you. Your continued trust and loyalty mean the world to us, and we're grateful for the opportunity to assist you with your automotive needs. If there's anything more we can do to enhance your experiences further, please don't hesitate to reach out. Thanks once again for your ongoing support!

November 29, 2023

Anthony Ferraro was my dealer and he was fantastic. I have bought the last nine cars from Rallye and I will never go back after dealing with Anthony. He was very easy to deal with and made it so easy t More

by NECYPRUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Ferraro was great
Nov 30, 2023 -

Helms Bros., Inc. responded

This is an amazing review! Thank you for choosing us and telling us about your experience with Anthony. We appreciate you taking the time to recognize him. Welcome to the Helms Bros., Inc. Family. We look forward to building a relationship with and working with you.

November 08, 2023

Andrea Kass is the best! She is knowledgeable, efficient and a genuine person.Would recommend her highly to all. More

by FISHIES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Helms Bros., Inc. responded

We appreciate you choosing us for your vehicle needs and are so pleased you had a 5-star experience. Thank you for the kind words for Andrea. We look forward to working with you again.

October 16, 2023

outstanding customer service ,i had a great experience and will return to this establishment again. More

by JESSICACHANG86
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Helms Bros., Inc. responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words and excellent review. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

October 10, 2023

Jason was amazing in helping me with my lease deal. Totally satisfied with this dealership! More

by HENRYHUANG607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Helms Bros., Inc. responded

Thank you for the amazing review and for choosing us for your new vehicle purchase. We look forward to seeing you again. Take care

October 08, 2023

Tha people the staff and Mr Jeffery was excellent very helpful cooperative., he did wat ever we except from ho More

by MAAZKHAN1116
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Helms Bros., Inc. responded

Thank you for the 5-star review. We appreciate you choosing us for your vehicle needs and hope to work with you again. Reach out if you need anything and take care!

October 08, 2023

Experience was excellent. Dealing with Jason as always was first class service. I left him a message, he immediately called me back, found the vehicle i was interested in an More

by MCIRIGLIANO0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Helms Bros., Inc. responded

It was our pleasure to get you in the car you wanted. Thank you for the amazing review and kind words for our staff. We are so pleased that you chose us for your new vehicle needs and hope we get to work with you again in the future. Take care!

October 05, 2023

I've been to many dealerships before and I've dealt with many dishonest sales reps. Jason Chen is not one of them, Jason is a very good sales rep and will take very good care of you. He'll work very hard More

by Anthony Leong
Recommend Dealer
Yes
Employees Worked With
Suzanne Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Helms Bros., Inc. responded

Anthony - We appreciate your kind review. Thank you for taking the time to recognize Jason's hard work and dedication to his clients. We look forward to working with you. Please reach out if there is anything we can do to assist you.

Oct 05, 2023 -

Anthony Leong responded

I just had a conversation with Suzanne Cochrane, the General Manager at Helms Bros. and I must say that she is truly amazing. This is what sets Helms Bros. apart from other Mercedes Benz dealerships - they have such great people like Suzanne who are always willing to go the extra mile for their customers. After speaking with her over the phone, I feel much more at ease and I know that I can trust Suzanne to handle any issues with my new car. She is incredibly supportive and I am so glad that she has my back.

September 30, 2023

Simply the best, great team . Very professional and helpful, but above all they understand that your time is valuable and they respect that More

by ALEXANDER17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Helms Bros., Inc. responded

Thank you for the amazing review. We are so pleased that you had a 5-star experience with us. We appreciate you choosing us for your vehicle needs and hope to see you again. Please reach out if there is anything we can do for you.

September 23, 2023

Professional, Extremely helpful. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable. More

by DROGERPHILLIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audlyne Marcelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Helms Bros., Inc. responded

We cannot express how much we appreciate your business and this review. Thank you for taking the time to recognize Kathleen for her hard work. Please reach out if there is anything additional we can do to assist you. Welcome to the Helms Bros. family.

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