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Helms Bros., Inc.
Bayside, NY
2,223 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,223 reviews
March 19, 2021
David Kim was great to work with. He works very hard to put the deal together. I will highly recommend him. Greg is a real gentleman, courteous, responsive and professional. put the deal together. I will highly recommend him. Greg is a real gentleman, courteous, responsive and professional. More
by KDOC99
Verified Customer
March 18, 2021
I don't usually leave reviews but this sales team is AMAZING! They went above and beyond for me and I appreciate it! Jack and Anthony you guys are great! I've never had dealership help me out so much t AMAZING! They went above and beyond for me and I appreciate it! Jack and Anthony you guys are great! I've never had dealership help me out so much to get a car! Even after I purchased my car they kept calling me and asking me if everything is OK! Great customer service! THANKS GUYS! FIONA ROBERTS More
by FIONAROBERTS03
Employees Worked With
March 16, 2021
Oversight of Small scratch on the door and chips on door seal should have been taken care of before the delivery of the car instead it’s taking almost a week to fix it seal should have been taken care of before the delivery of the car instead it’s taking almost a week to fix it More
by YJLEERN
Employees Worked With
March 16, 2021
My experience with Helms Bros was excellent. Dave Jennings was very helpful in accommodating my needs. The staff was also courteous and helpful. Kind regards, Steve Farrington Jennings was very helpful in accommodating my needs. The staff was also courteous and helpful. Kind regards, Steve Farrington More
by stevef171
March 16, 2021
David was amazing. We did not know what to do because it was our first car but he explained everything kindly. We got huge help and whole experience was satisfying. was our first car but he explained everything kindly. We got huge help and whole experience was satisfying. More
by MINSUNG2334
March 16, 2021
He was a great sales rep and had a lot of patience with the whole process he made sure that everything was in the budget I asked for the whole process he made sure that everything was in the budget I asked for More
by JPRADDY
March 12, 2021
I was so impressed with my salesperson Jason Chen, he was so kind and courteous. He explained everything you need to know about the process of leasing my GLE450 vehicle. I can’t believe how everyone was will so kind and courteous. He explained everything you need to know about the process of leasing my GLE450 vehicle. I can’t believe how everyone was willing to assist you. I would recommend anyone who is looking for a Mercedes vehicle to go and check out Helms Bros. of Bayside. Thanks Jason. More
by KENGILL4
March 11, 2021
Everyone at the dealership is helpful and accommodating. The staff is friendly and knowledgeable. Everyone is respectful of your time and they take the stress out of buying a car. The staff is friendly and knowledgeable. Everyone is respectful of your time and they take the stress out of buying a car. More
by ICEMA.GIBBS
March 07, 2021
Melissa was very helpful with meeting my needs. She was very knowledgeable and attentive. I would definitely recommend my family and friends to visit Helms bros. very knowledgeable and attentive. I would definitely recommend my family and friends to visit Helms bros. More
by Chrissy
March 04, 2021
Easy, reliable, reasonable- great customer service. Jeffrey made it all work line clock work. Purchasing a car couldn’t have been easier. Helms Bros is the place to come to. Jeffrey made it all work line clock work. Purchasing a car couldn’t have been easier. Helms Bros is the place to come to. More
by EZME4FREE
