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Helms Bros., Inc.

Bayside, NY

4.8
2,224 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,224 reviews

July 20, 2021

I worked with Leanord he was amazing he helped me out through out the process & didn’t let me feel bothered or uncomfortable he was great at his job More

by tuba.sajjad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz. We appreciate it and look forward to working with you again in the future!

July 19, 2021

As a first time Mercedes lease I was very impressed how helpful the team at Helms Bros was. My salesman Anthony could not have been nicer about showing me my car. He went above and beyond with helping me a More

by RN.SGREGORY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony
Jul 20, 2021 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz. We appreciate it and look forward to working with you again in the future!

July 16, 2021

There was almost no discount on the car my bought during the CO-VIOD 19 .That was a sad part, but everything else was good More

by Lanny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz. We appreciate the feedback.

July 15, 2021

Negative experience, terribly poor customer service, felt a lot of pressure from the sales man because my bank took a little longer to finish the loan, would never recommend this place More

by ME
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Altamura
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-462-8258

July 14, 2021

208-24 Northern Helms Bros.Inc are Friendly, kindness, 208-24 Northern Helms Bros.Inc are Friendly, kindness, clean environment,convenient business processing, fast business processing, good location. Es More

by JACKLYN.AHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Helms Bros., Inc. responded

Jacklyn - thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz. We appreciate it and look forward to working with you again in the future!

July 13, 2021

Everyone was so pleasant and helpful and they got me the deal i wanted! Leonard was very pleasant and informative. They worked with me to get the desk and car i wanted. More

by C_ROD173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard
Jul 15, 2021 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz. We appreciate it and look forward to working with you again in the future!

July 09, 2021

Mike is an awesome person. Was such a pleasure doing business with him. Blessings to you Mike. I will recommend you to everyone I know buying a Mercedes More

by philiphasue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate the recommendation and look forward to working with you again at Helms Bros. Mercedes-Benz

July 09, 2021

This was the first time I leased a car. Jeff made the whole experience very easy from beginning to end. He took care of all the details. I would highly recommend him. More

by JDIVERDE14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate the recommendation and look forward to working with you again at Helms Bros. Mercedes-Benz

July 08, 2021

I have owned 5 Mercedes prior and the last two were acquired from this dealership! The experience was wonderful from beginning to end. The service is excellent - so accommodating and stress-free. I wou More

by RHONDAMEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Helms Bros., Inc. responded

Rhonda - thank you so much for your wonderful review! We appreciate the recommendation and look forward to working with you again at Helms Bros. Mercedes-Benz

July 08, 2021

My salesperson Bobby was great and informative from start to finish. He helped me get the car I’ve wanted for years now, and he was patient and kind throughout the whole process. I especially appreciated tha More

by Wai Ming
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kwong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BOBBY LEE
Jul 12, 2021 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate the recommendation and look forward to working with you again at Helms Bros. Mercedes-Benz

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