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Helms Bros., Inc.
Bayside, NY
2,224 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,224 reviews
July 24, 2021
I dealt with Andrea Kass and she went above and beyond to make the whole process an absolute pleasure. She was very knowledgeable and her customer service was on top notch start to finish. make the whole process an absolute pleasure. She was very knowledgeable and her customer service was on top notch start to finish. More
by AMGAUDIOSO
Verified Customer
July 24, 2021
The dealership was very nice! The staff was very friendly and helped explain all the features about the car. The experience of buying the car was very easy and quick! and helped explain all the features about the car. The experience of buying the car was very easy and quick! More
by KVANEETINDER
July 24, 2021
Very helpful Anthony Ferraro Kind and considerate also Very helpful Anthony Ferraro Kind and considerate also thanks To manager too, will recommend Helms brothers to friends and family thanks. JOE PA Very helpful Anthony Ferraro Kind and considerate also thanks To manager too, will recommend Helms brothers to friends and family thanks. JOE PANICO 👍👍 Thanks Anthony More
by JOEPANICO1
July 23, 2021
Professional, helpful, friendly staff. Everything seemed smooth. My best experience in getting a new car.Andrea went above and beyond to ensure that we are comfortable with the car. smooth. My best experience in getting a new car.Andrea went above and beyond to ensure that we are comfortable with the car. More
by ANNA71
July 22, 2021
Dave at Helms Bros was very helpful and extremely patient as he addressed and resolved our concerns. I would highly recommend to my friends and family. as he addressed and resolved our concerns. I would highly recommend to my friends and family. More
by SHRKUMAR1
July 22, 2021
good and reliable service , nice to people. did all that he can to satisfy customer. even if we called many times for various reasons, he always explain it to us in a nice way and solve the problems for us he can to satisfy customer. even if we called many times for various reasons, he always explain it to us in a nice way and solve the problems for us. thank you. More
by MICHAEL.XU
July 22, 2021
Absolutely the smoothest experience ever buying a car. Went in, looked, saw, and found what I was looking for. I highly recommend tracking down Jason Chen to help you with your next purchase. Went in, looked, saw, and found what I was looking for. I highly recommend tracking down Jason Chen to help you with your next purchase. More
by SIMONT
July 22, 2021
fantastic from start to finish. My daughter is so happy to be in her new Mercedes. Thank you Kathleen and JP. outstanding service! happy to have come to helms to be in her new Mercedes. Thank you Kathleen and JP. outstanding service! happy to have come to helms More
by GINAM1
July 21, 2021
I like jason very much. Know him about 6years he always does good job to explain the cars.overall, very nice people and very nice place to shop does good job to explain the cars.overall, very nice people and very nice place to shop More
by JACKIESONG512
July 21, 2021
Very good services, explained very patiently and nicely. Reasonable price, this is the 4th car leased from same person same dealer. Experienced as good as always. Best salesman. Reasonable price, this is the 4th car leased from same person same dealer. Experienced as good as always. Best salesman. More
by yinglin565
