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Helms Bros., Inc.

Bayside, NY

4.7
2,257 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,257 reviews

September 14, 2022

Jason did a great job searching inventory to match me with a GLE that has my required options. He works with an assistant, Hoover, who also took care of paperwork and also answered more of my questions. More

by STEVEN.PECULIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Helms Bros., Inc. responded

Steven - thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

September 10, 2022

Jason was really helpful and nice, this is the second car that he helped me purchased More

by VICATJANG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

September 08, 2022

Jack was helpful, knowledgeable and polite. He took the time to go over all the features of the car. He responded immediately to all my questions. More

by ELAINALOMBARDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Helms Bros., Inc. responded

Elaina - thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

September 07, 2022

Jeffrey is a true professional. He made the entire process simple and seamless. He is always willing to answer questions and help with anything I need. He treats his clients with di More

by LESLIEGULKIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

September 05, 2022

as always it was a pleaser to work with Michel, he has Helped our Family to Purchased or Leased many cars in the past several Years . More

by EAZIZI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

September 04, 2022

Sales person not honest I was very disappointed! !! I was not informed by the sales representative that the maintains on my leasing was not included on the deal like any other company More

by STELLAKP34
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giacomo Liparoto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-462-8258

September 04, 2022

Melissa was very helpful. She even extended her help even after purchasing the car.She also said I can call her anytime I may need help. More

by STU894
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

August 28, 2022

Excellent service by Michael Altamura. Great experience on 3 cars leased. Accommodating, courteous, and personable. More

by jesatterfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

August 21, 2022

Excellent service and very professional staff. I would definitely recommend helms bro bay side to my family and friends More

by YONY1027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate the recommendation and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

August 21, 2022

Great Services. Jason always delivers a high quality of service to me. I have been with him more than 15 years. I ever have any disappointment on him, and he alway More

by JAMES LAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate the years of loyalty and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

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